Improving Restaurants, a technology and software provider for the restaurant industry, announced that it has earned the Genghis Grills 2012 Vendor of the Year Award.
In delivering the people, processes, and software that drive business performance for Genghis Grills, Improving Restaurants finished at the top of a who's who list of restaurant supply companies to be selected.
The award was presented by CEO Al Bhakta and the executive team at Genghis Grills’ annual Genghis Khanvention at the Omni Park West Hotel in Irving, Texas.
"Organizations like Genghis Grills expect the investments they make in technology to result in superior customer experiences that increase revenue, enhance competitive position, and strengthen brand," says Improving Restaurants CEO Hamed Mazrouei. "Improving Restaurants’ people, software, and best practices arm Genghis Grills to achieve these customer experience performance goals, and we will continue to do everything we can to equip Genghis Grills and our other customers for success."
The Genghis Grills Vendor of the Year award is an enterprise-level program. Winners are selected by a team of executives from purchasing, operations, and marketing, who base their decision on vendor performance in quality, service, technology, and price.
“Improving Restaurants has provided a service that has truly been a game changer to Genghis Grills,” Bhakta says. “They know our business inside out and are committed to understanding how they can help us become better.
“Hamed and his team have met every challenge we put in front of them; they spend the time to go into our locations and come back with ways to improve them,” he adds. “They are an exceptional team to work with.”
In addition, Improving Restaurants has teamed up with SpenDifference to allow the latter to provide its clients with one solution to all its business intelligence and marketing software needs.
Improving Restaurants brings its portfolio of POS-linked customer-intelligence software, theft management, and electronic marketing capabilities to the table.
Working hand-in-hand with its clients' internal purchasing department, SpenDifference provides purchasing and distribution support to more than 20 restaurant chain operators, including McAlister's Deli, Taco John's, Zoes Kitchen, and Genghis Grill.
It contracts with a wide variety of suppliers, giving small and mid-size restaurants a combination of buying power and expertise, while maintaining their specifications. Seeking to continually provide unique solutions to its client base, SpenDifference is broadening its product offerings with the foray into restaurant software services.
Dallas-based Improving Restaurants offers a SaaS model of services on a platform developed specifically with the quick-service, fast-casual, and fine-dining restaurant in mind. Improving Restaurants is a premier provider of real-time business intelligence tools for the restaurant industry.
“SpenDifference is a top-quality provider of purchasing and distribution solutions to the emerging and large restaurant chain operator,” says Hamed Mazrouei, CEO of Improving Restaurants. “Their ability to provide real buying power throughout the supply chain is well known.
“The fact that they are diversifying into new innovative offerings, such as our customer experience management services, is a testament to the way they view their clients business,” he adds. “They are strategic thinkers and want only the best for their clients and so do we.”
Maryanne Rose, SpenDifference president and CEO, says, “At SpenDifference, we believe in the power of collaboration. Working together with Improving Restaurants, we know we’re able to bring even more value in the form of improved Business Intelligence to our clients at the unit and corporate level.”