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The Ohio Award for Excellence, which was patterned after the Malcolm Baldrige National Quality Award, has four different tiers that recognize companies’ and organizations’ varying levels of commitment to the quality process. The award was designed to formally recognize businesses, government entities, educational institutions, health care facilities, and not-for-profit organizations that understand the positive impact their quality processes can have. Endorsed by Governor Bob Taft, this is the second year for the award.
"These organizations have demonstrated that measurable, continuous improvement can make a difference to an organization’s customers, employees, global competitiveness, and bottom line," says Thomas F. Casperson, executive director of the Ohio Award for Excellence.
Gold Star Chili, which was founded in 1965 by the Dauod brothers and has grown today to 100 restaurants throughout Ohio, Kentucky, and Indiana, received a Commitment to Excellence award in the second tier for demonstrating a serious commitment to excellence and a process for continuous improvement.
"Gold Star Chili is thrilled to be among a select few companies, as well as the only restaurant in Ohio, recognized for our achievements and our commitment to continuously improving quality for our customers," said John Sullivan, CEO of Gold Star Chili.