Industry News | June 16, 2013

Micros, Compass Group Team Up For IT Solutions

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Micros Systems, a provider of information technology solutions for the hospitality and retail industries, announced Compass Group USA has selected the Micros Simphony Enterprise Solution for its multiple business divisions providing managed food and support services throughout the United States.

The solution will include Micros Simphony Point of Sale, Loyalty, and webOrdering.

Through the use of Micros Simphony’s advanced architecture and advanced business intelligence tools, Compass Group will be able to deliver its products and services anytime and anywhere; improve operational efficiencies; and better address the convenience and speed-of-service needs of its clients.

Micros Simphony’s flexible and scalable platform fits Compass Group’s wide variety of foodservice environments, delivering the same innovation and benefits to its larger operations and smaller grab-and-go operations.

Simphony Loyalty supports Compass Group’s customer innovation programs, such as Zipthru cashless payment program, that offers reloadable, declining balance payment.

Additionally, Simphony webOrdering for desktop and mobile ordering will boost convenience and satisfaction by extending Compass Group’s café offerings to customers wherever they may be.

“As a longtime technology partner, Compass Group recognizes Micros strength in the industry and the benefit of utilizing Micros’s products and services,” says Mike Barner, senior vice president, IT Compass Group North America. “Micros’s broad span of service and support resources allows us to deliver reliable and cost-effective technology and innovation to our clients across the country.”

Ed Chapel, executive vice president of North American restaurants for Micros, says, “Micros Simphony is the ideal solution for Compass. Versatile and easily deployed and managed across sites and the enterprise, Simphony provides all necessary tools for Compass to manage its operations smoothly, deliver enhancements to guests’ experiences, and provide business intelligence to the operations.”

News and information presented in this release has not been corroborated by QSR, Food News Media, or Journalistic, Inc.