Industry News | November 16, 2009
New COO Announced for Jack in the Box
As COO, Comma will be responsible for the operations of all company and franchised Jack in the Box restaurants, as well as restaurant development. Comma joined Jack in the Box Inc. in 2001 as director of convenience-store and fuel operations for the company’s proprietary chain of Quick Stuff convenience stores, which was sold earlier this year. In 2006, he was promoted to regional vice president of the company’s Southern California region, which included more than 150 company and franchised Jack in the Box restaurants. Since 2007, Comma has served as vice president of operations, Division II, for Jack in the Box Inc., overseeing nearly 1,200 company and franchised Jack in the Box restaurants in California, Idaho, Oregon, and Washington. Prior to joining Jack in the Box Inc., Comma was a regional manager for ExxonMobil, where he was responsible for supporting more than 300 franchisees in California, Nevada, and Arizona. Comma has an MBA from Nova Southeastern University in Fort Lauderdale, Florida, and a bachelor’s degree in finance from Drexel University in Philadelphia.
“Lenny has extensive experience in restaurant and retail operations, including franchising, and has excelled in the diverse roles he’s held at Jack in the Box,” says chairman and CEO Linda A. Lang, who will take on the additional role of president when Schultz retires. “In his current position, he has been instrumental in improving the cost structure of our field operations and has demonstrated outstanding leadership in the successful execution of other key strategic initiatives. We’re looking forward to his continued contributions as we expand Jack in the Box and transform our business model to be predominantly franchised.”
Upon Comma’s promotion, Hobson, a 32-year Jack in the Box veteran, will take over as the new vice president of operations for Division II. In her current role as division vice president of operations initiatives, Hobson works closely with corporate and field leadership to ensure the timely and successful achievement of strategic goals related to a range of operations initiatives, from incentive programs to guest-service efforts. She joined the company in 1977 as a team member at a restaurant in Hayward, California. After serving as team leader and assistant manager, she was promoted to restaurant manager of a Jack in the Box in San Lorenzo, California, in 1981. In the years that followed, Hobson took on positions of increasing responsibility, including area manager in 1999. In 2003, she was promoted to vice president of the company’s North Coast region, which included more than 160 restaurants in Northern California and Hawaii. She relocated to the company’s corporate offices in San Diego in 2007 as division vice president of guest service systems, and earlier this year was promoted to her current position. Hobson is a graduate of California State University, East Bay in Hayward with an MBA and bachelor’s degree in finance.
“Lani has tremendous experience in all areas of Jack in the Box field operations and has done an outstanding job of leading two important corporate initiatives since relocating to San Diego,” Lang says. “I know she’s looking forward to returning to the field and working with our regional teams on growing sales and further improving upon the operational efficiencies that Lenny initiated during his time in that position. She has some big shoes to fill, but we have every bit of confidence in her leadership abilities.”
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