Doug Barnes and Lyle Cornelius knew they had a winner when they started operating their first Nestlé Toll House Café by Chip in the Miracle Mile Shops in Las Vegas. But little did they know they would hit the jackpot, becoming the first café in the chain’s U.S. system to break the $1 million mark in annual revenues.
Even more impressive, the figure is roughly double the location’s 2012 revenues.
The successful franchisees purchased their café from a previous owner in March 2012, and recently completed a comprehensive remodel to update its look and branding. The café is one of two Nestlé Toll House Cafés in the city.
“From the very beginning, Lyle and Doug have exhibited a world-class service mentality that extends not only to their guests but to their team as well,” says Shawnon Bellah, senior vice president of global operations for Nestlé Toll House Café. “One of the many reasons they’ve risen to the top is their commitment to hiring and retaining exceptional employees that truly care about providing customer service that’s as superb as the treats they sell.”
“Lyle and I had no idea we were on pace to break a company record, but we’re really excited to have done so,” Barnes says. “It’s a genuine pleasure to bake and serve delicious treats that everyone loves. But in the end, we owe our success to our outstanding team of employees that brings smiles and warm memories to our guests day after day.”
The Miracle Mile location officially crossed the $1 million milestone on December 30, 2013.