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Rise of Interim CEOs
Many quick-serve companies are turning to interim executives for change and growth. But is temporary leadership a permanent fix?
Breaking Up the Boys Club
Fritzi Woods, president of the Women’s Foodservice Forum, tackles the male-dominated foodservice industry by educating both men and women of the benefits of securing top talent—no matter their gender.
The Upsides of Competition
Rival franchises and price increases won’t deter a loyal customer, says Kevin West, director of coffee operations for Tim Hortons. But it’s up to the company to brand that loyalty.
While gadgets like the iPad and iPhone can be effective communication tools, experts say the multitasking habits they create can be harmful.
Pedal to the Metal
Top Chef Masters star Ludo Lefebvre’s new food truck is proof that mobile food concepts are catching up quickly to traditional quick serves.
How to Upsell Drinks in the Drive Thru
Coke’s senior marketing manager, James Latimore, shares secrets for capturing the 13 billion servings you’re missing each year in off-premise beverage sales.
Nigel Travis Talks Dunkin’s Strategy
Fresh off his success at Papa John’s, Dunkin’ Brands CEO Nigel Travis is taking Dunkin’ Donuts from a New England treat shop to an international coffee chain.
Taking a Stand
Bob Cutler, CEO of Creative Consumer Concepts, is speaking out against recent bans on toys in kids’ menus. He says this isn’t about business, it’s about basic rights.
Subway president Fred DeLuca started his sandwich chain 45 years ago and now opens new restaurants at the pace of one every eight hours. What does he know that you don’t?
Stay True to You
The secret to Jason’s Deli’s success is its positive, family focused culture, says the company’s CEO Joe Tortorice.
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Ones to Watch