Outside Insights

May 21, 2013

Outside Insights

featured articles

Your Technological Edge Digital network communications can help train and retain employees and build customer loyalty.	How Jack in the Box Optimizes Its Talent Company focuses on alignment, capabilities, and engagement to improve on its guest ratings, visits, and spend.
The Heart of an Entrepreneur Subway development agent Larry Feldman explains how an entrepreneurial spirit created the biggest quick-serve chain in the world.	Communication: The Key to Drive Thru? Connect with your customer and your team to improve service and satisfaction.
What to Know About Sustainable Packaging Ask your paper suppliers these questions if you want to offer a more sustainable paper product.	Do Inverted Deals Mark the End of Daily Deals? New deal format might create more loyal fans for your business than the popular daily-deal sites.
Why Licensing Can Help Lead Your Expansion Some of the biggest names in foodservice have fueled their growth by putting their products on grocery shelves.	What Quick Serves Can Learn from Apple Company’s record profits show that a little goodwill can go a long way.
How Network Video Tools Can Save You Money Network-based video surveillance can increase your profits while also streamlining operations.	The Benefits of a Hispanic-Owned Franchise Hispanic franchisees can help brands tap into new demographics and support entire communities.

industry headlines

Little Caeser's Scores High on Value, Low on Taste

2013-02-19

According to arecent survey of restaurant customers in the United States, when it comes to identifying what drives loyalty for restaurants, the...

NRA's Dawn Sweeney Offers State of the Union Preview

2013-02-12

Ahead of the President’s State of the Union address this evening, the National Restaurant Association’s (NRA) president and CEO Dawn...

Snagajob Says Millennials are No Job-Search Slackers

2013-02-12

Millennials are proving more ambitious in their job searches, re-engaging at a faster rate and applying for more jobs compared to older job...

"Franchise Today" Kicks Off Radio Series for 2013

2013-02-08

“Franchise Today,” the franchise-focused radio show on Blogtalkradio.com, kicks off 2013 with...

Restaurant Industry Job Growth Hits 17-Year High in 2012

2013-02-07

The restaurant industry added jobs at double the rate of the overall economy in 2012, and the National Restaurant Association (NRA) expects this...

The Coupon Wars: Digital Versus Print

2013-02-01

It’s no surprise that, when the recession hit in 2008, customers began grabbing at every money-saving straw they could get their hands on,...

Diners Choose Fast Casual for Convenience, Value, Taste

2013-02-01

According to Restaurant DemandTracker, a recent survey of restaurant customers in the United States, many consumers are visiting fast-casual...

NRA's Restaurant Performance Index Declines for 3rd Month

2013-01-31

Due in large part to softer same-store sales and customer traffic levels, the National Restaurant Association’s (NRA) Restaurant Performance...

NCCR Calls for Comprehensive Immigration Reform

2013-01-30

The National Council of Chain Restaurants issued the following statement from Executive Director Rob Green on the President’s plan to reform...

Cheers! Craft Brews Are on the Rise

2013-01-24

While the economic downturn has affected consumer spending across many sectors, craft and craft-style beers are defying recessionary trends with...

OPERATOR RESOURCES

Smart Chain Reports

Smart Chain Reports

Articles by Issue