Outside Insights

Outside Insights

industry headlines


Empathica Inc., a leading global provider of Customer Experience Management (CEM) solutions to some of the world's most respected multi-unit enterp


Taco Bell made news early this week with CEO Greg Creed’s announcement that the brand would scrap kids’ meals and toys by January 2014—all in the n


iTi Tropicals has launched a YouTube channel for food product developers that contains lively and informative videos, providing an in-depth look at


Bojangles’, a rapidly growingquick-service restaurant franchise known for its seasoned and marinated chicken, made-from-scratch buttermilk biscuits


U.S. private-sector franchise jobs increased by 27,910 during the month of June 2013, according to the ADP National Franchise Report.


According to Restaurant DemandTracker, a recent survey of restaurant customers in the United States shows that some customers are looking for quick


Home meal replacements or prepared foods from supermarkets, drug stores, and other retail outlets will continue to capture share of the meal/snacks


Total retail sales of fish and seafood products exceeded $14.7 billion in 2012, up from $13.3 billion in 2008, according to “Fish and Seafood Trend


Black Box Intelligence and People Report released the Restaurant Industry Snapshot for June, reporting flat sales during the month—a disappointment


First Data Corporation, a global leader in electronic commerce and payment processin