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5 Key Drivers to Impact Growth in 2015
Where restaurant operators should look for growth through the rest of the year.
How Your Dining Experience Can Stand for Something
Millennials have high expectations for the brands to which they commit their dining dollars.
Your Restaurant, Your Data? Not So Fast
Restaurants rely on data more than ever, but they don’t always own the rights to their historical data.
The Case for Digital Ordering in Quick Service
In the new age of fast-casual competitors armed with digital-ordering capabilities, drive-thru fast isn’t fast enough.
Three Signs Your POS Needs a Makeover
Here’s how you’ll know it’s time to look at alternative options for your point of sale.
Three Lessons in Charitable Giving from Shake Shack
Shake Shack’s huge IPO wasn’t just the result of its quality product and business savvy. The brand’s generosity also fuels its success.
10 Challenges for Fast-Casual Leaders
No matter how successful the industry is, there will always be bumps in the road. These are the bumps operators face in 2015
Why is McDonald’s Still Struggling?
November comparable sales were worse than expected. So what’s wrong with McDonald’s?
The Cost of Outdated Pricing Strategies: Part 3
How a market-based pricing approach could prevent you from leaving dollars on the table.
Lessons from Patterson v. Domino’s Pizza
California Supreme Court limits employment claims against franchisors.
U.S. Adds 12,300 Franchise Jobs in July
U.S. private-sector franchise jobs increased by 12,300 during the month of July 2013, according to the ADP National Franchise Report.
Burger Chains Are Popular, But Guest Satisfaction Is Lacking
Quick service is a crowded market, but one segment has to take the lead. And for the time being, it looks like burger chains are the top pick.
July Sales Fall Slightly, Customer Optimism Rises
Black Box Intelligence and People Report released the Restaurant Industry Snapshot for July, reporting negative sales during July, the second straight...
FONA Named One of Chicago's Best Companies to Work For
FONA International, creator and manufacturer of complete flavor solutions for some of the world's leading food, beverage, nutraceutical, and pharmaceu...
Consumers Indulge While Eating Out
Despite efforts to get U.S. consumers to eat healthier at restaurants, only 24 percent of U.S.
Jimmy John’s, Chipotle Ranked Among Fastest-Growing Chains
The list of the fastest-growing retailers this year tells a story of consumers’ growing affinity for fast-fashion, specialty grocery items, and appare...
Latinos Stay Connected at Meal Time
Every 30 seconds, a Hispanic turns 18 years old in the U.S., amplifying the influence of the country's fastest-growing ethnic minority.
KFC Among U.S. Brands that Dominate Chinese Market
Millward Brown has announced the 20 most powerful brands in China, a list dominated by U.S. brands and led by KFC.
Zaxby’s Declared Most Craveable by Technomic Study
Zaxby’s, known for its “indescribably good” chicken, can now call itself “the most craveable” fast-casual restaurant in America, according to a recent...
Study: Quick Serves Miss Opportunity in Customer Service
Empathica Inc., a leading global provider of Customer Experience Management (CEM) solutions to some of the world's most respected multi-unit enterpris...
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Dickey's Training Videos Awarded Four Tellys
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Sweetgreen Expands to West Coast
Mora Iced Creamery Launches Franchise Program
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Half of Consumers Are Concerned About Avian Flu
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