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Three Lessons in Charitable Giving from Shake Shack
Shake Shack’s huge IPO wasn’t just the result of its quality product and business savvy. The brand’s generosity also fuels its success.
10 Challenges for Fast-Casual Leaders
No matter how successful the industry is, there will always be bumps in the road. These are the bumps operators face in 2015
Why is McDonald’s Still Struggling?
November comparable sales were worse than expected. So what’s wrong with McDonald’s?
The Cost of Outdated Pricing Strategies: Part 3
How a market-based pricing approach could prevent you from leaving dollars on the table.
Lessons from Patterson v. Domino’s Pizza
California Supreme Court limits employment claims against franchisors.
7 Signs Your Applicant is the Best Choice
Streamline the hiring process and build a strong team with these interview questions.
An Undesirable Consequence
Some say misguided pro-labor push could threaten the franchise model.
3 Rules for Superior Customer Service
How to go above and beyond in making quick-serve diners feel well served.
The Cost of Outdated Pricing Strategies: Part 2
A look at pricing strategies that go beyond cost-plus and value-based pricing.
The Cost of Outdated Pricing Strategies
Operators are leaving dollars on the table by committing to cost-plus and value-based pricing.
U.S. Adds 12,300 Franchise Jobs in July
U.S. private-sector franchise jobs increased by 12,300 during the month of July 2013, according to the ADP National Franchise Report.
Burger Chains Are Popular, But Guest Satisfaction Is Lacking
Quick service is a crowded market, but one segment has to take the lead. And for the time being, it looks like burger chains are the top pick.
July Sales Fall Slightly, Customer Optimism Rises
Black Box Intelligence and People Report released the Restaurant Industry Snapshot for July, reporting negative sales during July, the second straight...
FONA Named One of Chicago's Best Companies to Work For
FONA International, creator and manufacturer of complete flavor solutions for some of the world's leading food, beverage, nutraceutical, and pharmaceu...
Consumers Indulge While Eating Out
Despite efforts to get U.S. consumers to eat healthier at restaurants, only 24 percent of U.S.
Jimmy John’s, Chipotle Ranked Among Fastest-Growing Chains
The list of the fastest-growing retailers this year tells a story of consumers’ growing affinity for fast-fashion, specialty grocery items, and appare...
Latinos Stay Connected at Meal Time
Every 30 seconds, a Hispanic turns 18 years old in the U.S., amplifying the influence of the country's fastest-growing ethnic minority.
KFC Among U.S. Brands that Dominate Chinese Market
Millward Brown has announced the 20 most powerful brands in China, a list dominated by U.S. brands and led by KFC.
Zaxby’s Declared Most Craveable by Technomic Study
Zaxby’s, known for its “indescribably good” chicken, can now call itself “the most craveable” fast-casual restaurant in America, according to a recent...
Study: Quick Serves Miss Opportunity in Customer Service
Empathica Inc., a leading global provider of Customer Experience Management (CEM) solutions to some of the world's most respected multi-unit enterpris...
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Vegan Fare Finds Traction among Millennials
ProStart Students Put to the Test in NRAEF Competition
CKE Marks 300th Restaurant in the Middle East
Burger 21 Opens Second Restaurant in South Florida
Cooper-Atkins Supports Troops With Coffee Donations
HoneyBaked Ham Co Preps For Growth
Average Unit Volume Grows For Tropical Smoothie Café
Quiznos Offers Pretzel Bread Subs For National Pretzel Day
Carvel Celebrates Free Cone Day With Nutella Offerings
Rita's Italian Ice Partners With Sandella's Flatbread Café
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