Caribou Coffee Company, Inc. announced that Leigh Anne Snider is joining the company as its senior vice president of retail operations. Effective July 9, 2012, Snider will work closely with company CEO Mike Tattersfield to drive Caribou's overall domestic day-to-day operating activities, including building consistent procedures to deliver outstanding guest experiences, driving revenue, and effectively managing financials.
"Leigh Anne is an industry-leading operator, with a strong record of accomplishment in coaching teams to achieve results while delivering extraordinary service to guests," says Mike Tattersfield, president and CEO of Caribou Coffee. "We are thrilled that Leigh Anne is joining the Caribou family. She will play a critical role in ensuring that our expertise, fun, and authentic connection with our guests are infused throughout the organization as we continue to expand domestically and internationally."
Snider joins Caribou from YUM! Brands, where she was the first woman promoted to chief operating officer-level within the YUM! system. There, she was charged with growing the concept, brand, and operational priorities of the most recently acquired brands in the YUM! Portfolio: Long John Silver's and A&W Restaurants.
After joining the company in 1995, Snider held numerous operational roles, including vice president of Global Restaurant Excellence charged with managing all domestic operations across YUM!'s family of brands.
"I admire Caribou's ability to maintain a unique connection with customers as it works to elevate the brand and achieve long-term growth," Snider says. "I am grateful for the opportunity to work at a company with such a wonderful culture and look forward to helping Caribou's dedicated team members continue to deliver exceptional experiences to guests while also maximizing financial results."
Snider holds a bachelor's degree in business management from the University of Memphis. A native of Tennessee, she brings more than 25 years of progressively responsible business leadership experience in health care and hospitality to Caribou Coffee.