The Seneca-area Bojangles’ located on Highway 123 Bypass has won first place in the company’s coveted ShowBo awards after undergoing a meticulous evaluation process based on customer satisfaction, food quality, and overall experience.
Each year Bojangles’ conducts an extensive evaluation of its more than 300 franchise-operated restaurants to determine the winners of the franchise ShowBo awards. The assessment for the ShowBo awards for this year included two rounds of unannounced inspections conducted by a team of two judges at both the lunch and dinner hours. Each judge awarded points to restaurants based on a rigorous set of operating standards, and results for each team were combined for overall scores.
For earning first place honors in the ShowBo awards for franchise-operated restaurants, Donald McKinley, operator of the Bojangles’ located on Highway 123 Bypass, was awarded $10,000. McKinley has been with Bojangles’ franchise group BOJ of Western North Carolina for two years.
In addition to the Bojangles’ in Seneca, two other franchise-operated Bojangles’ locations received ShowBo recognition. The Bojangles’ on Market Place Drive in Rocky Mount, Virginia, was awarded second place and restaurant operator Nancy Valentino earned a cash prize of $3,000. Third place was presented to the Highway 14 East Bojangles’ in Landrum, South Carolina, and the restaurant’s operator Letty Kimbrell earned a $2,000 cash prize.
“Our Bojangles’ leaders and team members are the lifeblood of this brand as they ensure the highest standards of customer service and satisfaction,” says Randy Kibler, Bojangles’ president and CEO. “ShowBo is a time-honored Bojangles’ tradition that demonstrates our commitment to upholding the original mission – to serve the highest quality products in the friendliest of environments – and to honoring those dedicated teammates who do it best each year.”
Along with the unit directors of the top three Bojangles’ receiving a cash prize, all first-time ShowBo finalists receive a one-of-a-kind ShowBo ring containing four rubies. When unit directors who are previous ShowBo finalists are selected again as finalists, their rubies are replaced with diamonds.
Operators named finalists for this year’s Show Bo awards included – Latoya Guider, Columbia, South Carolina; Glenda Hall, Moneta, Virginia; Dare Marley, North Wilkesboro, North Carolina; Pat Moran, Rocky Mount, Virginia; Jeffrey Myers, Florence South Carolina; Jamie Seller, Candler, North Carolina; Patrick Wingo, Boiling Springs, South Carolina.