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Comcast Business announced a partnership with celebrity chef, restaurateur, and entrepreneur Robert Irvine. Through a series of traditional and experiential marketing initiatives, Comcast Business and Irvine will work together to educate hoteliers and restaurant and bar owners on the importance of integrating technology into their operations to help improve efficiency, increase revenue, and reduce costs, while also enhancing the overall guest experience.
As more people continue to rely on technology as part of their everyday lives, it is critical for the hospitality industry to provide high-speed communications to their guests and also integrate technology into their businesses.
Whether technology is used to track inventory, handle online reservations, or provide high-speed Internet connectivity for a guest’s mobile device, it is important to have a reliable, high-performance network that helps keep businesses running smoothly.
The multimedia partnership will include print, online, and digital assets. In addition, businesses will have an opportunity to interact with Irvine directly at a series of in-person and online experiential events that will bring to life the connection between technology, business efficiency, and customer satisfaction.
“Robert’s direct experience as a successful restaurant owner and his passion for helping businesses succeed by integrating technology into their daily workflow aligns well with the vision for the Comcast Business Hospitality suite,” says Alexandra Sewell, executive director of hospitality services and strategic verticals at Comcast Business. “By working with Robert, we are providing our hospitality customers with an opportunity to learn from a true industry expert who has a proven track record of turning around businesses across the country.”
Comcast Business Hospitality provides a suite of Ethernet, Internet, HD video, and voice services packaged in an integrated offering that is customized for the hospitality industry. Comcast’s product suite enables hotels, restaurants, and bars to leverage advanced technology from a single provider so they can utilize cloud computing and other Web-based resources to improve back-office functions and manage costs.
“The hospitality industry has been set in its ways for some time, but this old-school mentality has to change if the industry is going to adapt and thrive in this world of rapidly changing technology,” Irvine says. “I believe that Comcast Business provides the right tools to help businesses stay ahead of the technology curve, which is paramount to addressing both employee and customer expectations in this always-on, always-connected world. And that’s true whether it is a large hotel or the local corner bar.”
The combination of Comcast’s broad portfolio of services, high-performance network, and dedicated hospitality support team make it uniquely suited to meet the needs of the hospitality industry.
Comcast operates and supports its advanced network, which is separate and diverse from traditional telecom carrier networks and serves 20 of the nation’s 25 largest markets.
The strength and reach of Comcast’s network, which is a result of decades of investments by the company, provides hotels with a reliable connection—even across geographically dispersed properties—and enables them to deliver seamless data, video, and voice services.