DTT, a nationwide provider of surveillance and video-based loss prevention solutions, announced a partnership with fast casual Asian stir-fry concept, Genghis Grill. An agreement was signed early this year naming DTT the exclusive vendor for all corporate stores, which includes 62 locations.
“I was first introduced to DTT through the KFC brand, which our restaurant group also operates. We were immediately intrigued by the suite of services available and incredible customer service, both from a sales standpoint as well as the 24/7/365 help desk. Similar to our ‘build your own bowl’ concept at Genghis Grill, DTT allows us to select the combination of services that makes sense for our brand. POS integration was at the top of our list, and DTT was able to deliver. The installation process went smoothly at all stores and we were up and running very quickly. We signed up for the SmartAudit service, with reports being delivered bi-weekly. These provide us with an overview of our store operations and point out areas where we need to improve as well as where we are doing well. We operate a very large number of stores and so have thousands of employees. Those employees are really important to us and the audits allow us to properly train and retrain, praise good behavior, monitor productivity, manage cash integrity, ensure adherence to company policies, and much more,” says Chet Bhakata, CFO of Genghis Grill.
“Genghis Grill has definitely made a huge impact on the fast casual sector recently as a rapidly-growing concept. We are so proud to be associated with this group and look forward to supporting their continued growth and success. Our systems are designed with the operator in mind and the MyDTT portal makes it easy for a large group like Genghis Grill to keep up with the business on a daily basis. I know we will continue to improve our evolving technology to suit the needs of our customers and exceed their expectations, ensuring that we provide only the best quality surveillance and LP solutions,” says Tom Moran, EVP of sales and marketing for DTT.
Based on their successful corporate partnership, DTT will soon be expanding their presence within with Genghis Grill franchise community.