Special Report | May 2013 | By Laurel Nakkas

2013 NRA Show Guide

Page 4
Restaurant operators learn valuable tips at restaurant industry's largest show.
National Restaurant Association
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Educational Sessions Rundown

Monday, May 20

10:00-11:00 a.m.

Anthony Bourdain’s Keynote Address

Anthony Bourdain, author of The New York Times bestseller “Kitchen Confidential: Adventures in the Culinary Underbelly“ and host of the Emmy award-winning television series “No Reservations,” delivers a keynote address on his illustrious restaurant career. World Culinary Showcase

10:00-11:00 a.m.

What You Need to Know About Serving Customers with Allergies

About one in 25 Americans reports suffering from a food allergy, and your restaurant needs to be prepared to serve them. Experts including Walt Disney World’s culinary dietary specialist and the NRA’s director of Nutrition & Food and Healthy Living share how to best attract and provide for guests with allergies. ROOM S402A

10:00-11:00 a.m.

Grocers and Restaurants: Learning from Each Other

With significant growth in groceries’ deli and prepared-foods departments, the line between grocer and restaurateur is blurring. Listen in on how these competitors are developing restaurant-quality offerings and in-store dining opportunities. ROOM S402B

11:30 a.m.-12:30 p.m.

Product Development for Restaurant Menus: The Good, the Bad, and the Ugly State of the Food Industry

A panel of culinary and R&D professionals will fill you in on all angles of the product development process, giving you a model that can evolve everything from your concept to your menu. ROOM S402A

11:30 a.m.-12:30 p.m.

Nutrition Trends: How Can Your Restaurant Capitalize?

The NRA’s “What’s Hot in 2013” survey showed that consumers are increasingly interested in nutrition. Learn how industry leaders are interacting with nutrition trends, and how you can capitalize on this growing movement. ROOM S402B

2:00-3:00 p.m.

The Ins and Outs of Mobility

Which new devices are most appropriate for your quick serve? This session features mobile-savvy experts, who will examine mobile options and discuss how each one positively or negatively affects your business. BOOTH 5575

3:00-4:30 p.m.

“They Gave Me Food Poisoning”: What To Do When You’re Attacked Online

In this era of social media, a restaurant’s reputation can be harmed with just one negative online review. Find out how to use legal and public relations strategies for defending your quick serve, and how to apply them before and after online attacks. ROOM S404ABC

Next: Tuesday, May 21