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The Customer Service Five
These five common ingredients are found in some of the industry’s most successful customer-centric brands.
It’s not just vegetarians who are choosing non-meat menu items.
Guest comment cards make the switch from paper to digital.
The Trust Factor
Trustworthy employees let operators breath easy when they’re not in the store. Here’s how to make sure you’re hiring those people.
Time to Move
Michelle Obama’s “Let’s Move!” campaign is one year old, but the quick-service industry’s role is still largely undefined. That’s set to change.
The New Kids’ Meals
Everyone from mom and dad to the White House is watching what kids eat these days. Here are the trends that will be shaping your kids' menus.
The Dirty Work
A great brand depends on strong multiunit franchisees. See how some of the nation’s best are tackling their challenges.
Fun in the Sun?
Plenty of quick serves are jumping on the green bandwagon, but when it comes to the implementation of solar power, they may want to think twice.
All About the iPad
The hot new tech gadget has many quick-service insiders exploring its potential uses, from marketing to point-of-sale solutions.
Stay True to You
The secret to Jason’s Deli’s success is its positive, family focused culture, says the company’s CEO Joe Tortorice.
New Study Finds Most Popular Chains in Four Categories
A new nationwide study by Market Force Information reveals consumers’ favorite quick-service restaurant chains in four popular food categories: pizza,...
Jason's Deli Finds Success with Gluten-Free Chicken Nuggets
Foodservice operators may remain divided on whether gluten free is a passing trend, but those that have committed to serving the gluten-sensitive cust...
Subway, Chick-fil-A Among Top Consumer Picks
Technomic has announced the winners of the 2014 Chain Restaurant Consumers' Choice Awards, which are based on consumer responses to the research and c...
Fast Casual Strengthens, Led by Panera, Five Guys
Fast-casual chains strengthened their gains on the overall restaurant industry, with the top 150 fast-casual chains growing 8.4 percent to $21.5 billi...
Jason’s Deli Chooses Cybera ONE Security Platform
Jason’s Deli a Hit with Parents, According to Study
Jason’s Deli, which feeds more than 50 million people annually in 28 states, won the Best Restaurant Chain survey by Parents magazine.
Wendy's, In-N-Out Win Big in Zagat Survey
Wendy's takes Top Food crown among chains with more than 5,000 units, while In-N-Out is tops in the less-than-5,000 category.
A Lot A’ Attention For The Muffaletta
The Food Network featured the Jason’s Deli signature sandwich on
Corner Bakery Named One of Health Magazine's Healthiest Quick-Serve Chains
The brand is No. 5 on the magazine's top 10 list.
The Truth About High Fructose Corn Syrup
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The New Foodies
Corner Bakery Cafe Looks to Ohio For Growth
Introducing the Mile High Bacon, Egg & Cheese Biscuit
Chicken Salad Chick Crowdsources Latest Flavor
Coconut's Celebrates Anniversary, Donates to Humane Society
'French Fry Box' McDonald's to be Rebuilt
Donatos Pizza Plans for 200 Units by 2018
Juice It Up! Reports 50 Percent Sales Growth
Russo's Names Applebees Vet New Director of Operations
Chronic Tacos Continues LA Angels Partnership
Ones to Watch