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The Delivery Debate
Delivery services are springing up around the country, giving operators a new sales channel—if it’s right for their brand.
The New Angle on Antibiotics
McDonald’s announcement that it would remove antibiotics from chicken could signal an industry-wide shift.
The Real Connection
Brands invest in complex metrics to establish the real value of their social media channels.
The Evolution of Farm to Table
Getting food from the supplier to the menu has never been more complicated. Here’s what you need to know about the evolving supply chain.
Tale of Two Brands
McDonald’s used to own a majority stake in Chipotle. Now it might be losing its status as top industry influencer to Steve Ells & Co.
Supersize Me Not
Included in Pizza Hut’s recent brand reboot was a Skinny Slice pizza, which uses a thinner crust.
Why is McDonald’s Still Struggling?
November comparable sales were worse than expected. So what’s wrong with McDonald’s?
An Undesirable Consequence
Some say misguided pro-labor push could threaten the franchise model.
Anatomy of a Marketing Campaign
A breakdown of what makes a successful campaign, as seen through the lens of four quick-service marketing efforts.
The House Ronald McDonald Built
As McDonald’s ramps up its corporate social responsibility efforts, it’s trying to figure out a way to put the 40-year-old Ronald McDonald House front and center.
Foodservice Packaging Gets Its Due
Ed. note: For more information and to enter the QSR/FPI Foodservice Packaging Awards, visit www2.qsrmagazine.com/packaging-awards.
Another Day, Another American Food Holiday
It’s quite possible you’re not aware of all that you’ve already missed this summer—from National Quiche Lorraine Day on May 20 to National Dry Martini...
ACSI Report Shows Dropping Customer Satisfaction
Customers are less satisfied with fast food as their discretionary income improves and preferences shift in favor of quality over price, according to ...
San Francisco McDonald's Gets "Create Your Taste" Platform
The new era of customization at McDonald's has landed in San Francisco's Union Square neighborhood.
FDA Ruling Bans Trans Fats
On Tuesday, June 16, the U.S. Food and Drug Administration (FDA) released a firm, 3-year timetable for food manufacturers to eliminate trans fats.
At Blaze Pizza, It's Not (Quite) Delivery
Rick Wetzel wasn’t really thinking about delivery when he and his wife Elise founded Blaze Pizza in 2012.
Latin American McDonald's 'Arcos Dorados' Recognized
Arcos Dorados, which operates more than 2,100 McDonald’s restaurants in Latin America and the Caribbean, announced that it has been selected as the fi...
Freshii CEO Offers to Create a Unit Within McDonald's
Last week when Matthew Corrin wrote an open letter to newly minted McDonalds CEO Steve Easterbrook, he wasn’t looking for a media blitz.
McDonald's CEO Easterbrook Unveils Turnaround Plan
McDonald's president and CEO Steve Easterbrook today announced the initial steps of the company's turnaround plan, including a restructuring of McDona...
For McDonald's, All-Day Breakfast Could Win Big
On Monday, April 20, McDonald’s began testing all-day breakfast in the San Diego area.
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Bojangles' Names New Vice President of IT
Arby's Loads Up LTO Italian Sandwich
Gold Star Chili Celebrates National Chili Dog Day
Teryiyaki Madness Franchisee to Open Five Units
What "Healthy" Means and Why Fresh Matters
Starbucks Brings Back the Mocha Coconut Frappuccino
Krispy Kreme Iced Coffee Lands in Grocery Stores
PizzaRev Launches Six Custom Hot Sauces
Cole's Backyard Grill Launches National Franchising Program
Jack in the Box Adds Portobello Mushroom Buttery Jack
Ones to Watch