Rich Hicks has reached the height of success in the restaurant industry, with his quick-service concepts being heralded with accolades and catapulting him into the spot of a top-ranked entrepreneur. And like so many other leaders in the business, his career began at the bottom, working as a dishwasher.
A recent study by the Restaurant Opportunities Centers United (ROC) highlighted a troubling trend of sexual harassment in the restaurant industry: 60 percent of female and transgender workers and 46 percent of male workers report harassment as an uncomfortable aspect of work life. These findings follow an MSNBC review of 2011 data from the Equal Employment Opportunity Commission (EEOC), which found that restaurants accounted for 37 percent of all claims.
Executives, store managers, and everyone else involved in a restaurant business dreads reading horrible online reviews of their company’s food, service, and atmosphere. But like them or not, reviews have become a significant part of the dining process, and recent research finds that review websites like Yelp! are an essential part of how consumers decide where to eat.
The quick-service industry isn’t quite what it used to be. Gone are the days when a simple roll or slices of white bread sufficed as carriers for a burger or sandwich.
These days, with innovation required in an increasingly competitive field, sandwich carriers ranging from doughnuts and lettuce to ramen noodles and fried chicken are combining creativity with novelty to develop tasty twists on tradition.
The back-to-school season signals a return to more regular meal routines for families, and quick-service and fast-casual restaurants are working hard to be a part of those routines. Many limited-service brands are entrenching themselves in and around elementary schools, high schools, and the lucrative university market as students across the U.S. head back to school.
Fast food gets a bad rap. The industry is actively cutting back on calories, sodium, trans fats, high fructose corn syrup, and other ingredient components that are detrimental to nutrition, but consumers and watchdogs alike are still quick to point fingers when the nation’s health woes come under debate.
The best drive thrus run like machines. Simple goals are met over and over: Orders go out quickly, the food is delivered fresh, and the right orders get to the right cars. But in the drive thru, pressure can run high and the smallest mistakes can prove catastrophic, backing up lines and spelling disaster for both customers and the restaurant’s bottom line.
Wireless Ronin Technologies, a digital marketing technologies solutions provider, has entered into an agreement with MENAFEX to install its digital marketing solutions at a Mooyah franchise location in Dubai.
The installation was completed for the Ibn Battuta Mall location, one of four new country launches planned for Mooyah in the Middle East before year-end.
MOOYAH Burgers, Fries & Shakes is pleased to announce the recent opening of its first international restaurant in Dubai, United Arab Emirates (UAE) on September 1, 2013.
Located at the Ibn Battuta Mall, the restaurant is one of four new country launches planned for MOOYAH in the Middle East before year-end.
The Ibn Battuta Mall restaurant is the first of at least 10 restaurants to be owned and operated by AWGAL Investments, which has entered into a multiunit development agreement with MENAFEX, MOOYAH's international development partner for the UAE.