Domino's

Lessons from Patterson v. Domino’s Pizza

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In acknowledging the modern reality of the franchise business model in California and in the U.S., the California Supreme Court earlier this year recognized and reaffirmed the contractual benefits received by both parties to a franchise relationship while further defining the limits of liability for employment claims brought by store employees who seek to name the franchisor as a defendant.

Not the Same Old Thing

When you’re a quick-serve executive for a brand with decades of history, it can be hard to change with the times while retaining a connection with loyal, longtime customers. But, as in all things, evolution is necessary in the restaurant business, and a brand refresh that touches all aspects of a concept can propel growth. The key, the experts say, is striking a balance between old and new, and then tracking the progress.

Domino's Raises Awareness During Fire Prevention Week

For the seventh consecutive year, Domino's Pizza is teaming up with the National Fire Protection Association and its official mascot Sparky the Fire Dog to deliver fire safety messages to homes across the nation.

During Fire Prevention Week, October 5-11, participating Domino's stores in the U.S. will be reinforcing this year's Fire Prevention Week campaign theme, "Working Smoke Alarms Save Lives: Test Yours Every Month!", on top of pizza boxes.

Double Take

Quick-serve restaurants continue to aggressively promote high-quality ingredients in their ad campaigns. This past spring, national sandwich chain Arby’s broadcast a wordless 13-hour commercial in Duluth, Minnesota—as well as online—displaying its brisket cooking process to demonstrate the brand’s premium in-house smoking.

The Proof is in the Pizza

Picture this: You’re trying to decide where to go for dinner. You’re stuck between two new restaurants. One has a line out the door; the other looks deserted. Which do you choose?

Chances are, unless you’re in a rush, you pick the one with the line out the door. If that many people like it, it must be good, right? If everyone wants it, it has to have some merit. In fact, you almost need to try it.

This is social proof—the grown-up version of peer pressure and the core of FOMO (the fear of missing out).

Domino's Ditches Typing for Voice Order App

Domino's Pizza, in conjunction with Nuance Communications, is launching voice ordering for its iPhone and Android apps.

“There will be a day when typing on keyboards or with thumbs on mobile devices will come to a close; we want to be the ones who continue to advance the technology experience – hand-in-hand with our customers,” says Patrick Doyle, Domino’s Pizza president and CEO. “Our mobile app users who are a part of this launch are truly helping set the foundation for the innovations of today, that will soon enough become the standards of tomorrow.”

New Study Reveals America’s Favorite Quick-Service Chains

Pizza segment rankings from Market Force Information survey. Market Force Information

With new limited-service brands emerging at a rapid pace, consumers have more dining choices than ever, and their preferences are proving that established national concepts could learn a thing or two from these smaller, younger chains. According to a nationwide study on consumers’ favorite quick-service chains from Market Force Information, brands like Firehouse Subs, Qdoba, and Papa Murphy’s rank better for customer satisfaction compared to more established category players like Subway, Taco Bell, and Pizza Hut.

Domino’s Pizza Launches New iPad Ordering App

Domino's Pizzais taking the next step in technology innovation. The brand announced the release of its ordering app for iPad, which will put pizza at the center of everything, including updated food photography and a newly created, more realistic custom pizza builder.

“We couldn’t be more thrilled about bringing our Domino’s Pizza ordering app to iPad,” says Russell Weiner, Domino’s Pizza chief marketing officer. “This new app enhances our commitment of offering convenience to our customers wherever they are—and it looks so good, customers will get hungrier just looking at it.”

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