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    Neat Burger Looks to Reenergize U.S. Plant-Based Movement
    Maple Bacon Topped Pretzel.
    Wetzel’s New Concept is a Twist on its Best Parts
    White Castle employee.
    AI, Robots, and the Inventive Future of White Castle
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      Exterior of a Burger King restaurant.

      Can Burger King Reclaim the Flame?

      Restaurant employee holding tablet inside cafe.

      How Telemedicine Can Help Restaurants Recruit and Retain Workers

      Derrick Hayes.

      Big Dave’s is Ready to Outgrow its Humble Origins

      McDonald's app being used by a customer in their car.

      Meet ‘Gen Alpha:’ The Next Big Restaurant Demographic

      Computer with security logos.

      Lessons from a Restaurant Mobile App Data Breach

      Sponsored Content

      coffee-franchisee
      This Rapidly Expanding Coffee Franchise Doesn’t Charge Royalties
      The unique brand has 149 locations open—and about 175 more on the way.
      drive-thru-menuboard
      How AI-Driven Voice Ordering is Shaping the Drive-Thru Experience
      QSR magazine discusses the new technology with an expert.

      Chain News

      Top Headlines

      Neat Burger's dining room.
      Neat Burger Looks to Reenergize U.S. Plant-Based Movement
      The fast casual is backed by Oscar-winning actor Leonardo DiCaprio.
      Max Sheets.
      6 Questions with Chick N Max CEO Max Sheets
      This past year was the fast casual's first full calendar in franchisin
      The dining room of Panda Express' new prototype.
      Panda Express Infuses Cultural Heritage into New Store Design
      The prototype debuted in Dripping Springs, Texas, earlier this month.
      Geoff Alexander.
      Insights from the NRA Show: Wow Bao’s Geoff Alexander
      Robotics, AI, and automation take center stage.
      Chick-fil-A Served 527 Million Chicken Sandwiches in 2022
      The brand generated nearly $19 billion in systemwide sales.
      Panera Bread's NextGen restaurant.
      Panera CEO Niren Chaudhary to Step Down as Company Nears IPO
      He will be succeeded by the leader of Einstein Bros. Bagels.
      Read More

      Most Popular

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      How a Chick-fil-A Franchisee Finds the Right Employees
      Fry basket
      The Secret to Consistently High-Quality Fried Foods
      Zaxby's Signature Chicken Sandwich.
      Submit for the 2023 Best Franchise Deals

      Top Stories

      Blaze Pizza employee handing food through a drive-thru.
      Blaze Has New CEO, but Same Cult Following
      The fast casual will explore product innovation and smaller prototypes
      Starbucks Pistachio drinks.
      Starbucks Teases ‘Game-Changer’ as Sales Rocket Higher
      Consumers, led by rewards users, continue to spend at the java giant.
      Chipotle exterior of a restaurant with a drive-thru.
      Has Chipotle Raised its Prices Too Much?
      The answer depends on how you approach it.
      Subway Series menuboard.
      Subway Exceeds Global Sales Projections in 2022
      The sandwich chain's global comps grew 9.2 percent in 2022.

      Fast Casual 2.0

      Cole Alves pouring coffee in a kitchen.
      Bad Ass Coffee of Hawaii Adds Professional Surfers Cole Alves and Summer Macedo as Brand Ambassadors
      Next Level Burger's Peachy Passion Pride Shake.
      Next Level Burger Honors Pride Month with Peachy Passion Pride Shake
      It will be available at all 10 locations coast to coast.
      Buona beef.
      Buona to Celebrate National Italian Beef Day with Special Deals
      Crisp & Green interior of restaurant.
      Crisp & Green Gets Ready for New York City Debut

      Employee Management

      Restaurant employee holding tablet inside cafe.
      How Telemedicine Can Help Restaurants Recruit and Retain Workers
      With virtual care, employees can get more affordable treatment.
      Dairy Queen exterior
      Dairy Queen Builds International Business Team
      People hold out smoothies from Smoothie King in various colors and flavors.
      Smoothie King Names Camille Hymes Chief Operating Officer
      Headshot of Brian Shin.
      Bonchon Appoints Bryan Shin as CEO
      He first joined the company in 2019.
      • Tweet
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      Special Reports

      Exterior of a Burger King restaurant.
      Can Burger King Reclaim the Flame?

      A proven turnaround expert is doing his best to get Burger King back on solid footing. He’s even betting $30 million on it.

      From left, Trav Boersma, Christine Barone, and Joth Ricci are taking Dutch Bros to new heights.
      Dutch Dynasty: The Story of the Next Great Coffee Brand

      Across 30 years, Dutch Bros has grown from a pushcart to the third-largest coffee chain in the U.S. It wouldn’t have gotten there without its not-so-secret weapon—building a people-first culture.

      Potbelly sandwiches on a table.
      Inside Potbelly’s Comeback, from Potential to Powerhouse

      Potbelly has never lacked for brand affinity. But it’s just now starting to realize that massive potential.

      QSR Uncut Podcast

      The QSR Podcast

      Pokeworks CEO Steve Heeley on Turning an Idea Into an Empire
      Pokeworks is taking aim at global growth, and it’s no great mystery why. The fast casual has seen major sale increases with the top 25 percent of franchise locations reaching an AUV of $1–2 million.
      On Demand!
      Remotely Track and Optimize Energy Usage Across Your Building Portfolio
      Watch Now
      On Demand!
      Why Brands Like Wow Bao Are Betting Big on Virtual Kitchens
      Watch Now
      On Demand!
      Driving the Customer Experience with Carl’s Jr. & Hardee’s Recent Digital Transformation
      Watch Now
      Pizza Hut exterior of newly remodeled restaurant.
      The Pizza Wars' Next Chapter

      A slew of headwinds has category leaders rethinking their playbook.

      Panera drive-thru.
      The State of Guest Experience in Fast Casual: New Report

      The fast-casual world emerging from the pandemic has a new set of rules to play by.

      Shake Shack's Katie Fogertey.
      Shake Shack's Katie Fogertey Sees Into the Future

      Katie Fogertey didn’t take your typical journey to Shake Shack’s C-suite. It might just be why the CFO has made such an impact during one of the most transformative times in brand history.

      Chicken sandwich from Daddy's Chicken Shack.
      The 40/40 List: 2023 Edition

      This wave of battle-tested fast casuals is ready to emerge into a new era of restaurant growth.

      Interior of Modern Market Eatery.
      The Future of Fast Casual in 2023 and Beyond

      The pandemic inspired fast casuals to adopt drive-thrus and delivery, marking the beginning of a new innovation era that has led to new restaurant designs and technological solutions to supply chain and labor shortage challenges.

      Recent News

      Bad Ass Coffee of Hawaii Adds Professional Surfers Cole Alves and Summer Macedo as Brand Ambassadors
      Next Level Burger Honors Pride Month with Peachy Passion Pride Shake
      REGO Restaurant Group Taps Tattle to Elevate Customer Experience
      Buona to Celebrate National Italian Beef Day with Special Deals
      Crisp & Green Gets Ready for New York City Debut
      Jersey Mike’s Subs Hits Milestone with Opening in 50th State

      Subscribe to A.M. Jolt

      The five times weekly e-newsletter that keeps you up-to-date on the latest industry news and additions to this website.

      Smart Chain Reports

      Drive Thru and Off Premises
      Signing On: Digital Signage
      The POS Revolution
      Spotlight on Packaging
      The New Era of Food Safety
      Tomorrow's Kitchen
      The 2022 QSR 50
      The Hottest Food Trends of 2022
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      HVAC Food Temperature

      TempGenius Temperature Monitoring

      Compliance Control Center
      Hyattsville
      MD
      301-773-7600

      Wireless Monitoring - Food Safety & Loss Prevention

      Consultants

      W.H. Bender & Associates

      1430 Norman Ave.
      San Jose
      CA
      408-784-7371
      FCSI Restaurant Consultant delivering Management Advisory Services, Design Services (more)
      Kitchen Equipment, Workspace Equipment & Components

      Chicago Faucets

      2100 S. Clearwater Drive
      Des Plaines
      IL
      847-803-5000
      Chicago Faucets supplies quality products from the front to the back of the house. (more)
      Consultants

      Goliath Consulting Group

      6001 Live Oak Pkwy
      Norcross
      GA
      404-585-2095
      Find restaurant equipment and suppliers
      Start Now!

      Menu Innovations

      Food plated on a buffet for catering.
      4 Tips on How to Prepare for the Future of Catering
      Welcome to the Fast-Food Cookie Wars
      Wetzel’s New Concept is a Twist on its Best Parts

      Employee Management

      Restaurant employee holding tablet inside cafe.
      How Telemedicine Can Help Restaurants Recruit and Retain Workers
      Chick-fil-A Served 527 Million Chicken Sandwiches in 2022
      Dutch Dynasty: The Story of the Next Great Coffee Brand

      Business Advice

      Aaron Noveshen.
      Insights from the NRA Show: Starbird CEO Aaron Noveshen
      Insights from the NRA Show: Wow Bao’s Geoff Alexander
      When it Comes to Personalization, Restaurants are Asking the Wrong Questions

      Customer Experience

      a rendering of Wendy's underground delivery system.
      Wendy's to Pilot Underground Delivery
      Ask the Restaurant Legal Professionals: Is The Tip Credit Right for My Operation?
      4 Ways Restaurants Can Immediately Increase Guest Sentiment

      Drive Thru

      The dining room of Panda Express' new prototype.
      Panda Express Infuses Cultural Heritage into New Store Design
      Carl's Jr., Hardee's Join the AI Drive-Thru Revolution
      Commentary: Let's Change the Restaurant Industry Together

      Restaurant Operations

      Exterior of a Burger King restaurant.
      Can Burger King Reclaim the Flame?
      6 Questions with Chick N Max CEO Max Sheets
      Proper Oil Management Techniques for Every Fast-Food Restaurant

      Fast Casual

      Derrick Hayes.
      Big Dave’s is Ready to Outgrow its Humble Origins
      Neat Burger Looks to Reenergize U.S. Plant-Based Movement
      A Tale of Resilience: Restaurant Industry Shines as Uncertainty Looms

      Franchising

      Jack in the Box prototype.
      Jack in the Box Plows Ahead on Aggressive Growth Goals
      Private Equity Firm Takes Full Ownership of Daddy's Chicken Shack
      Steak ‘n Shake Closes More Locations as Evolution Continues

      Consumer Trends

      McDonald's app being used by a customer in their car.
      Meet ‘Gen Alpha:’ The Next Big Restaurant Demographic
      The Pizza Wars' Next Chapter
      Starbucks New CEO: We Will Deliver Connection

      Health & Wellness

      Smoothie King employee hands a customer a smoothie through the window of a drive thru.
      Inside Smoothie King’s Transformation to a Healthy Lifestyle Brand
      What Wellness Means Now for Restaurants
      The Missing Puzzle Piece of the Workforce Crisis

      Emerging Concepts

      Potbelly sandwiches on a table.
      Inside Potbelly’s Comeback, from Potential to Powerhouse
      FAT Brands Switches Leadership, but Mission Remains Same
      Duck Donuts Races Ahead, Ready for its Next Act

      Finance

      CAVA interior
      CAVA, with Dreams of 1,000 locations, Decides to Go Public
      Quiznos Owner Wants to Buy 50-Plus Hardee's Restaurants
      BurgerFi, Franchisees Remain Aligned on Company's Vision

      Technology

      Computer with security logos.
      Lessons from a Restaurant Mobile App Data Breach
      What is Your Loyalty Program Actually Costing You?
      How Fast-Food Brands are Adopting Machine Learning for Marketing

      Marketing & Promotions

      A graphic showing Taco Bell's petition.
      Taco Bell Files Petition to Remove 'Taco Tuesday' Trademark
      Dairy Queen Hits Jackpot with 85-Cent Blizzard Deal
      Improving the Online Ordering Experience with ChatGPT

      Fast Food

      Young beautiful woman holding mobile phone in hands while waiting for her meal.
      How Restaurants Can Compete with Third-Party Delivery
      Wendy's to Test Groundbreaking AI at the Drive-Thru
      How Pizza Chains Can Overcome the Dearth of Delivery Drivers
    QSR cover

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    Food

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    • Marc Halperin: Resident F&B Expert
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    • Business Advice
    • Charitable Giving
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    • Outside Insights
    • Restaurant Operations
    • Start to Finish: What Inspires Execs
    • Sustainability
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    • Finance
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    Reports

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