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  • Pretzelmaker's upcoming prototype.
    Pretzelmaker Puts Twist on Tradition to Woo Modern Consumer
    Jack in the Box prototype.
    Inside Jack in the Box’s Franchise Revival
    A picture of Freddy's new design.
    Growth-Minded Freddy’s Keeps the Focus on Franchisees
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      A rendering of Starbucks' pickup-only store in Houston.

      Starbucks Opens First Airport-Based Pickup Unit

      Pretzelmaker's upcoming prototype.

      Pretzelmaker Puts Twist on Tradition to Woo Modern Consumer

      Salata operator Phil Howard.

      6 Questions with Salata Managing Member Phil Howard

      Customer handing employee a credit card.

      Demystifying Payment Processing Fees: What Restaurants Need to Know

      Portillo's Chicago-style hot dog.

      Portillo's Bolsters Growth Projections to 920 Restaurants

      Sponsored Content

      Quick-service restaurant employee
      How a 28-Location McDonald's Franchisee Achieved 34 Percent 90-Day Turnover
      Optimizing the hiring process in the quick-service restaurant industry.
      Twisted Tea LTO promotion on a digital display
      How This Buffalo Wild Wings Franchise Group Increased LTO Sales 261 Percent Year-Over-Year
      This franchise group almost tripled LTO sales by using technology to offer timely, effective incentives to team members.

      Chain News

      Top Headlines

      Starbucks DoorDash order.
      Fueling Sales through Psychology: What to Learn from Uber and DoorDash
      Gamification isn't just a fleeting trend; it's a game-changer.
      Jack in the Box prototype.
      Inside Jack in the Box’s Franchise Revival
      The fast-food chain has identified more than 3,750 opportunities.
      Zaxby's Zax Sauce bottle.
      Zaxby's Auctions the First Bottled Zax Sauce for $30,000
      The highest bidder also received a lifetime supply of the product.
      Chester's Chicken interior.
      Nontraditional Site Competition Heats Up in Fast Food
      Restaurants are looking to deliver new points of distribution.
      Boston Market's late-night menu features four bowls made with Boston Market signature sides mixed with flavorful sauces and all-natural and fresh, never frozen Boston Market rotisserie chicken, signature meatloaf or fresh veggies.
      Boston Market Reopens 27 Restaurants Shut Down by Government
      More than 300 employees had their rights violated, officials said.
      Dog sitting next to restaurant table during meal.
      Ask the Restaurant Legal Professionals: Are You Required to Accommodate Animals?
      From service to emotional support dogs, here's what to consider.
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      Most Popular

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      How a Chick-fil-A Franchisee Finds the Right Employees
      Raising Cane's employees celebrating.
      Submit for the Best Restaurant Brands to Work For
      Zaxby's Signature Chicken Sandwich.
      Submit for the 2023 Best Franchise Deals

      Top Stories

      Blaze Pizza employee handing food through a drive-thru.
      Blaze Has New CEO, but Same Cult Following
      The fast casual will explore product innovation and smaller prototypes
      Starbucks Pistachio drinks.
      Starbucks Teases ‘Game-Changer’ as Sales Rocket Higher
      Consumers, led by rewards users, continue to spend at the java giant.
      Chipotle exterior of a restaurant with a drive-thru.
      Has Chipotle Raised its Prices Too Much?
      The answer depends on how you approach it.
      Subway Series menuboard.
      Subway Exceeds Global Sales Projections in 2022
      The sandwich chain's global comps grew 9.2 percent in 2022.

      Fast Casual 2.0

      Buena Onda's food spread.
      Chef Jose Garces' Buena Onda Concept Awards Five Franchise Licenses
      Salata operator Phil Howard.
      6 Questions with Salata Managing Member Phil Howard
      He and his partners have opened four locations together.
      Potbelly sandwiches on a table.
      Potbelly Signs Multi-Unit Deal to Grow in Central Arkansas
      A picture of the Panera app.
      Panera Now Allows Customers to Order With One Swipe

      Employee Management

      Mike Arend headshot from Cousins Subs.
      Cousins Subs Announces Mike Arend as VP of Finance
      Angry Chickz's leadership team.
      Angry Chickz Bolsters Leadership Team
      Staff inside a fast-food restaurant making chicken.
      Fast-Food Chains, Officials Reach Deal in California Wage Battle
      A council will still meet to consider future pay raises for workers.
      Velvet Taco's William Davenport.
      Velvet Taco Hires William Davenport as CFO
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      Special Reports

      Crisp & Green interior of restaurant.
      QSR's Best Franchise Deals: 2023 Edition

      Quick-service chains are appropriately positioned to thrive in the post-pandemic world.

      The meat slicer.
      Subway Rewrites Playbook with Legacy Still Intact

      The sandwich giant is switching things up with constant menu innovation, enhanced store designs, and new ownership. 

      Drew Brees holding a slider from Smalls Sliders.
      Drew Brees and Smalls Sliders Game Plan for National Stardom

      The future Hall-of-Fame quarterback is heavily involved in the growth of the emerging fast casual, which is seeing some stores earn more than $100,000 per week. 

      QSR Uncut Podcast

      The QSR Podcast

      The Evolution of Digital Marketing, with El Pollo Loco’s Gabe Alonso
      How do you build cultural relevance for your brand in the current restaurant landscape? Authentically honor heritage while fostering a genuine connection with today and tomorrow’s target audience? Gabe Alonso, the VP of Digital Marketing at El Pollo Loco, joins QSR editors Danny Klein and Ben Coley to dive into the evolving world of restaurant marketing, from revamping a rewards program to reaching diners where they are.
      On Demand!
      Remotely Track and Optimize Energy Usage Across Your Building Portfolio
      Watch Now
      On Demand!
      Why Brands Like Wow Bao Are Betting Big on Virtual Kitchens
      Watch Now
      On Demand!
      Driving the Customer Experience with Carl’s Jr. & Hardee’s Recent Digital Transformation
      Watch Now
      Inspire Brands CEO Paul Brown.
      Inspire Brands and the Making of a Restaurant Group Unlike Any Other

      Inspire Brands might just be the fastest-growing restaurant group on record. But that doesn’t mean the Dunkin’ and Arby’s owner plans to slow down anytime soon.

      QSR 50 2023
      The 2023 QSR 50: Fast Food's Leading Annual Report

      While McDonald's continues to front the restaurant pack, there are plenty of contenders growing across the foodservice sector.

      Starbucks EV chargers.
      Can Fast-Food Restaurants Surge America’s EV Charging Network?

      Quick-service brands are going green, and have the footprints to expand EV stations in a hurry.

      A photo of Panera chairman Niren Chaudhary.
      How Panera Became a Pioneer of Sustainability and Change

      The fast casual is leading the fight against climate change through its restaurant buildout, menu, supply chain, and operations. 

      PDQ in a stadium.
      The Future of Concessions is Already Here

      Accelerated by COVID, multiple tech upgrades are boosting the fan experience.

      Recent News

      BeverTails Names Michelle Aboud VP of Marketing
      Four Mr Gatti's Pizza Locations Switch Ownership
      Panda Express Opens in Lafayette, Indiana
      la Madeleine Names Mark Ramage Senior Director of Franchise Development
      Ellianos Coffee to Hold Grand Opening for Gainesville, Florida Shop
      QSR Automations Named Finalist for Women in Business at 20th Annual Stevie Awards

      Subscribe to A.M. Jolt

      The five times weekly e-newsletter that keeps you up-to-date on the latest industry news and additions to this website.

      Smart Chain Reports

      Kitchen Equipment Solutions
      The 2023 QSR 50
      Food Safety Today
      Drive Thru and Off Premises
      Signing On: Digital Signage
      The POS Revolution
      Spotlight on Packaging
      The New Era of Food Safety
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      Consultants

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      You want me on that wall - You need me on that wall. LadderPort Ladder Receiver (more)
      Find restaurant equipment and suppliers
      Start Now!

      Consumer Trends

      This HR technology platform shortens the hiring process from two weeks to two days.
      Will Student Loan Payments Sour Restaurant Spending?
      Why the Future of Fast Food is ‘Phygital’
      Ranking the Top Fast-Food Chains by Guest Satisfaction

      Customer Experience

      Cars in line at a drive-thru.
      Driving the Future: Reimagining the Drive-Thru Model
      How Quick-Service Restaurants Can Excel at CX, Even With Limited Staff
      How Subscription Loyalty Programs Maximize Guest Satisfaction

      Franchising

      Salata operator Phil Howard.
      6 Questions with Salata Managing Member Phil Howard
      Inside Jack in the Box’s Franchise Revival
      Chick-fil-A Seeks Return to Europe with $100M Investment

      Marketing & Promotions

      Pretzelmaker's upcoming prototype.
      Pretzelmaker Puts Twist on Tradition to Woo Modern Consumer
      Zaxby's Auctions the First Bottled Zax Sauce for $30,000
      Subway's Newest Restaurant Takes to the Sky

      Health & Wellness

      Native Foods interior of restaurant.
      How Plant-Based Chains are Navigating Supply Chain Disruptions
      Inside Smoothie King’s Transformation to a Healthy Lifestyle Brand
      What Wellness Means Now for Restaurants

      Emerging Concepts

      A picture of Freddy's new design.
      Growth-Minded Freddy’s Keeps the Focus on Franchisees
      Latino-Led Cilantro Taco Grill Looks to Scale Authentic Mexican Cuisine
      QSR's Best Franchise Deals: 2023 Edition

      Fast Food

      Chester's Chicken interior.
      Nontraditional Site Competition Heats Up in Fast Food
      Fast-Food Chains, Officials Reach Deal in California Wage Battle
      How Restaurants Can Measure and Mitigate their Carbon Footprints

      Finance

      Customer handing employee a credit card.
      Demystifying Payment Processing Fees: What Restaurants Need to Know
      Salad Chain Green District Declares Bankruptcy
      Noodles & Company Deploys 5-Point Plan to Combat Traffic Declines

      Technology

      Starbucks DoorDash order.
      Fueling Sales through Psychology: What to Learn from Uber and DoorDash
      5 Ways to Build a Better Digital Experience for Your Quick-Service Brand
      From Restaurant Mobile Ordering to Customer Loyalty: 3 Tips for Digital Transformation

      Fast Casual

      Two men choose food in a fast food restaurant.
      Cracking the Code to Restaurant Franchise Marketing
      Drew Brees and Smalls Sliders Game Plan for National Stardom
      Why it's Never Too Late to Franchise Your Restaurant

      Employee Management

      Interior of a fast-food restaurant.
      Why Restaurants Should Embrace the Gig Economy Shift
      Harassment in the Restaurant Industry Part II: Employee Discipline
      3 Reasons the Restaurant Labor Shortage Hasn't Gone Away

      Business Advice

      Interior of a fast-food restaurant.
      The 'All-Purpose' Shelf: Your Swiss Army Knife in Revenue Management
      How Restaurants Can Master Revenue Management
      Inspire Brands and the Making of a Restaurant Group Unlike Any Other

      Menu Innovations

      Whataburger's James Sanchez.
      How Chef James Sanchez Keeps Things Fresh in Whataburger's Kitchen
      Coffee Chains Get In the Energy Drink Business
      How Wendy's Brought Nacho Flavors to the Menu

      Drive Thru

      Chick-fil-A elevated drive-thru rendering.
      Chick-fil-A is Building a Four-Lane Drive-Thru for 75 Cars
      Chick-fil-A Unveils Drive-Thru Restaurant with No Seating in Hawaii
      Restaurants are Undergoing a Renewable Revolution

      Restaurant Operations

      Dog sitting next to restaurant table during meal.
      Ask the Restaurant Legal Professionals: Are You Required to Accommodate Animals?
      Company or Franchise Growth: Which Path Should You Take?
      Step Inside Wendy's Global Next Gen Restaurant of the Future
    QSR cover

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    • Start to Finish: What Inspires Execs
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