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  • Culver's food truck.
    Culver’s is Ready to Share its Wisconsin Roots Across America
    McAlister's digital ordering.
    Focus Brands’ New Digital Strategy Could Be a Game-Changer
    Papa Johns
    Papa Johns is Taking its Own Pizza Path
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      A row of burgers at BurgerFi, a growing fast casual concept.

      BurgerFi 'Very Encouraged' by Unit Growth after Soft Year

      Fast-food customer eating a burger and drinking a drink.

      Why is Guest Satisfaction Declining for Restaurants?

      Krispy Kreme Cinnamon Rolls.

      Krispy Kreme Leans Into its Biggest Growth Driver

      Culver's food truck.

      Culver’s is Ready to Share its Wisconsin Roots Across America

      KFC exterior restaurant.

      KFC Leader Kevin Hochman to Become CEO of Chili's

      Sponsored Content

      A tech-forward solution helps brands improve pickup and delivery service.
      How Restaurants Can Gain Control Over Off-Premises Dining
      A tech-forward solution helps brands improve pickup and delivery service.
      Quisitive Payments Intelligence hero
      The Race for First-Party Customer Data: Here’s How to Win
      Whoever owns the customer data owns the relationship. Thanks to a trove of detailed data formerly off-limits to operators, restaurants have the power to transform the customer experience.

      Chain News

      Top Headlines

      McAlister's digital ordering.
      Focus Brands’ New Digital Strategy Could Be a Game-Changer
      The company began experimenting with Schlotzsky's this year.
      Starbucks employee ties their apron.
      Starbucks to Pay Travel Expenses for Workers Seeking Abortions
      The benefits apply to gender-affirming procedures, as well.
      Don Fox
      The National Restaurant Association Show: It’s Great To Be Back
      Just like the industry, it is the people who make the difference.
      McDonald's exterior.
      McDonald's to Sell Russian Business
      The move is expected to cost $1.2 billion to $1.4 billion.
      Wingstop releases a lineup of chicken sandwiches.
      Wingstop to Test 11 Chicken Sandwich Flavors
      The pilot will occur at more than 60 units across four markets.
      Panera launched a new drink subscription for all self-serve beverages.
      'Unlimited Sip Club' Drives Record App Activity for Panera
      The promotion resulted in more new installs than the coffee launch.
      Read More

      Most Popular

      Taco Bell exterior of a drive-thru.
      America's 50 Biggest Fast-Food Chains
      Two footlong Subway sandwiches.
      The 37 Biggest Fast-Food Chains in America
      Shaquille O'Neal and Big Chicken.
      The 40/40 List for 2022: America's Hottest Startup Fast Casuals

      Top Stories

      A rendering of Cinnabon Swirl.
      Cinnabon, Carvel to Form Ultimate Sweet Treat Concept
      The first test locations are scheduled to open in March 2023. 
      Pizza Hut employee carrying a pizza for delivery.
      Driver Shortage Squeezes Pizza Hut, Competitors
      Brands are beginning to explore third-party networks.
      McDonald's Golden Arches.
      McDonald’s Not Losing Sight of Value as Inflation Soars
      The fast-food giant remains in "share-taking mode."
      Portillo's drive thru employees pose for a photo.
      Portillo's Lifts Sales with Industry-Best Staffing Levels
      Stores earn as much as $5,000–$6,000 per hour.

      Fast Casual 2.0

      Freebirds World Burrito's new prototype.
      Freebirds World Burrito Unveils New Prototype
      The chain wants to double its footprint.
      Freddy’s Expanding Into the Dakotas
      Tandoori Fried Chicken Sandwich.
      Curry Up Now to Debut in Dallas
      The restaurant will have a dog-friendly outdoor patio.
      Shipley Do-Nuts exterior
      Shipley Do-Nuts Signs Agreement to Open 25 Stores in Maryland
      The first unit will open in Q4 of this year.

      Employee Management

      Michelle Morgan.
      Zaxby's Names Michelle Morgan First Chief People Officer in Company History
      Portillo's drive thru employees pose for a photo.
      Portillo's Lifts Sales with Industry-Best Staffing Levels
      Stores earn as much as $5,000–$6,000 per hour.
      Smiling restaurant employee behind counter.
      3 Errors to Avoid in Your Restaurant's Hiring Plan
      It’s time to rethink how you treat employees in the workplace.
      Starbucks exterior location.
      Inside Starbucks' Billion-Dollar Plan to Catch Up After COVID
      The coffee giant's investments are trailing its demand, CEO says.
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      Special Reports

      Taco Bell Defy restaurant oncept.
      The Future of Fast Food is a Cross-Channel World

      The post-COVID restaurant consumer has spoken, and they're taking operators right into an era of convenience.

      Greg Flynn.
      Inside the Making of Greg Flynn’s Franchising Empire

      What does it take to build one of the biggest franchise companies in restaurant history? Discipline and a perpetual focus on the bigger picture, Greg Flynn says.

      Popeyes president Sami Siddiqui.
      Popeyes at 50 Has Never Looked Better

      As it turns out, the now-famous chicken sandwich wasn’t the end-all for the classic chain—it merely set the stage.

      QSR Uncut Podcast

      The QSR Podcast

      Trends Shaping The Coffee Shop of the Future
      Sanjiv Razdan, president of the Americas and India for The Coffee Bean & Tea Leaf, chats with& QSR about inno­va­tion and the java industry coming out of COVID-19. 
      On Demand!
      How to Increase Profits without Increasing Headcount
      Watch Now
      On Demand!
      Post Pandemic Recovery and Growth for Restaurants
      How operators are driving guest frequency and spend by making the radical shift from mass marketing to one-to-one marketing
      Watch Now
      On Demand!
      Identify, Track, and Engage with 100% of your Customers Without the Need for Opt-in
      Watch Now
      Hardee's rendering.
      How COVID Forever Changed the Future of Fast-Food Design

      From drive-thru-only designs to multiple-lane models and much more, the quick-service industry might never look the same in the wake of COVID. 

      Panera drive-thru.
      Welcome to Panera Bread: The Next Generation

      In motion before COVID, but sent into hyper-drive, a new look and experience at the fast-casual leader is starting to ramp up.

      CAVA wrap being held on a table.
      Why the Pandemic Only Made Fast Casual Stronger

      Despite early struggles, COVID-19 spawned a new generation of fast casuals to be reckoned with.

      Big Chicken team.
      The 40/40 List

      This group of fast casuals has weathered the storm and is ready to thrive in the most dynamic operating environment on record.

      Slim Chickens employees serving customers.
      QSR’s Breakout Brand of 2021: Slim Chickens Hits Another Gear

      In what’s become perhaps the most-bursting world of quick service, Slim Chickens has had no trouble standing out.

      Recent News

      Military Veterans Open Little Caesars Unit in Marshfield, Missouri
      Hardee's, Carl's Jr. Unveils 'Primal Menu' in Partnership with Jurassic World Dominion
      Interface Security Systems is Changing its Trading Name
      Noodles & Company Launches LEANguini Nationwide
      Black Rock Coffee Bar Continues Arizona Expansion
      McDonald’s Introduces Chocolatey Pretzel McFlurry in Time for Summer

      Subscribe to A.M. Jolt

      The five times weekly e-newsletter that keeps you up-to-date on the latest industry news and additions to this website.

      Smart Chain Reports

      The Drive Thru of the Future
      Sign of the Times (Digital Signage)
      The Power of POS
      The Power of Packaging
      Spotlight on Safety
      Kitchen Tech
      Tackling Takeout (Off-Premises Solutions)
      The Future of Drive Thru
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      Real Estate/Site Selection

      North Lake Properties

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      356 Longs Pond Road
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      803-609-5971

      Space for Lease in Lexington SC with Starbucks as Co-Tenant.

      POS Systems & Equipment

      Watson Distributing

      7137 Remmet Ave.
      Canoga Park
      CA
      800-967-7389
      Advertising & Marketing

      Fridge – Advertising for Food & Beverage

      4250 Hwy 22, Suite 7
      Mandeville
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      985-809-1975
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      Louisville
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      502-495-5400
      Our CVap® (Controlled Vapor Technology) cabinets and ovens, and Collectramatic® (more)
      Find restaurant equipment and suppliers
      Start Now!

      Marketing & Promotions

      Krispy Kreme Cinnamon Rolls.
      Krispy Kreme Leans Into its Biggest Growth Driver
      Culver’s is Ready to Share its Wisconsin Roots Across America
      Focus Brands’ New Digital Strategy Could Be a Game-Changer

      Menu Innovations

      Wingstop releases a lineup of chicken sandwiches.
      Wingstop to Test 11 Chicken Sandwich Flavors
      Wendy's Holds Steady in Face of Historic Inflation
      Papa Johns is Taking its Own Pizza Path

      Fast Food

      Don Fox
      The National Restaurant Association Show: It’s Great To Be Back
      'Unlimited Sip Club' Drives Record App Activity for Panera
      The Future of Fast Food is a Cross-Channel World

      Emerging Concepts

      Roll-Em-Up Taquitos.
      Why Roll-Em-Up Taquitos is One to Watch
      Huey Magoo’s Journey to Chicken Tender Stardom
      Wing Snob Emerges as Worthy Competitor in Growing Food Category

      Business Advice

      Greg Flynn.
      Inside the Making of Greg Flynn’s Franchising Empire
      How Restaurants Can Win the Delivery-Only Game
      The Delicate Art of Menu Pricing

      Finance

      A row of burgers at BurgerFi, a growing fast casual concept.
      BurgerFi 'Very Encouraged' by Unit Growth after Soft Year
      McDonald's to Sell Russian Business
      Saladworks Parent WOWorks Buys Barberitos and Zoup!

      Franchising

      El Pollo Loco's burritos.
      El Pollo Loco Finds the Beef and Reaps the Rewards
      Wingstop's COVID Journey Gets Bumpy, but Not Uncomfortable
      Popeyes at 50 Has Never Looked Better

      Customer Experience

      Fast-food customer eating a burger and drinking a drink.
      Why is Guest Satisfaction Declining for Restaurants?
      Robots in Restaurants—No Longer Just a Fantasy
      Inside Starbucks' Billion-Dollar Plan to Catch Up After COVID

      Technology

      third-party delivery apps.
      How Restaurants Can Take Back Control of On-Demand Food
      Sweetgreen's New Restaurant Concept Goes Fully Digital
      Driver Shortage Squeezes Pizza Hut, Competitors

      Consumer Trends

      Starbucks employee holding holiday cups.
      Will Starbucks' Sales Suffer from Union Battle?
      The Changing Life of a Restaurant CMO
      Should Restaurants Buy Into the Crypto Craze?

      Fast Casual

      Portillo's drive thru employees pose for a photo.
      Portillo's Lifts Sales with Industry-Best Staffing Levels
      Shake Shack's Development Dreams Heat Up
      Noodles & Company Puts Employees First in New Brand Platform

      Employee Management

      Smiling restaurant employee behind counter.
      3 Errors to Avoid in Your Restaurant's Hiring Plan
      How McDonald's Built its Educational Benefits Platform
      How Shake Shack is Becoming an Employer of Choice

      Drive Thru

      Chick-fil-A drive-thru employee handing food out the window.
      Chick-fil-A’s Packed Drive-Thrus During COVID Weren’t a Mirage
      How COVID Forever Changed the Future of Fast-Food Design
      Welcome to Panera Bread: The Next Generation

      Restaurant Operations

      How to Launch a Virtual Brand
      Ghost Kitchens: Here to Stay or Ready to Disappear?
      8 Tips for Creating a Winning Food Delivery Service
      McDonald’s Not Losing Sight of Value as Inflation Soars

      Health & Wellness

      Crisp & Green yoga.
      What Wellness Means Now for Restaurants
      The Missing Puzzle Piece of the Workforce Crisis
      McDonald's Happy Meals are Still Getting Healthier
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    Food

    • Beverage
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    • Burgers
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    • Health & Wellness
    • Marc Halperin: Resident F&B Expert
    • Menu Innovations
    • Pizza
    • Sandwiches

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    • Business Advice
    • Charitable Giving
    • Customer Experience
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    • Restaurant Operations
    • Start to Finish: What Inspires Execs
    • Sustainability
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    • Finance
    • Franchising
    • Marketing & Promotions

    Reports

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    • Download Center
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    • Webinars
    • Fast Casual Meet Ups
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