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This technology solution helped Wok Hei streamline delivery operations.
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Everything changed as the calendar flipped to 2021.
The company generated $98.4 million in revenue last year.
The struggling burger brand said scheme cost it "millions of dollars."
The chain closed 1,745 stores globally in 2020.
Starbucks is leveraging technological and experiential methods.
Point-based Royal Perks will be run through its digital platforms.