Quick-Service and Fast Casual Restaurant News and Information

Computer on a wooden table at a coffee shop.

How Restaurants Should Communicate Reopening with Customers

COVID-19 Will Inspire a Dunkin’ 2.0

Taco Bell drive thru employee wearing a mask hands food to customer.

Taco Bell to Hire 30,000 People in Coming Months

COVID-19 and Business Insurance Claims: 3 Important Questions for Restaurants

A restaurant employee washes their hands.

Millions File Unemployment Claims for 9th Straight Week

Chain News

Top Headlines

Starbucks Accelerates Plan to Relocate, Transform Low-Performing Stores

U.S. stores have captured 60-65 percent of prior year comps in the pas

How Jack in the Box Adapted Its Messaging to Stay Relevant

Brand pivots to new strategy in wake of coronavirus outbreak.

Steps to Sharpen Safety Focus as Restaurants Reopen

Now is the time to elevate everything.

Raising Canes to make managers into millionaire restaurant operators.

Raising Cane’s Avoids Layoffs as Sales Return to Pre-COVID-19

13 Things That Could Change for Restaurants After COVID-19

What Customers Want from Restaurants as They Reopen

Specialty’s Café & Bakery to Permanently Close

Chain couldn’t withstand pressure from COVID-19 pandemic.

When COVID-19 Ends, Here’s How Restaurants Will Win

The definition of value could change for a long time. Maybe for good.

8 Strategies to Succeed in the Post-Lockdown World

Now is the time for restaurants to come together.

Coronavirus Crisis No Match for Popeyes’ Chicken Sandwich

Popeyes’ sales growth continues to be eye-popping.

Fast Casual 2.0

Golden Chick Introduces Big & Golden Chicken Sandwich

Great American Cookies and Marble Slab Creamery interior.

Great American Cookies, Marble Slab Creamery Introduce New Cohesive Brand Vision

Former Starbucks Exec Joins Sweetgreen as COO

Potbelly Mulling Permanent Closure of up to 100 Locations

Wing Zone is Winning by Controlling the Delivery Experience

Firehouse Subs Introduces Family Meal Deal that Gives Back

Special Reports

This illustration, created at the Centers for Disease Control and Prevention (CDC), reveals ultrastructural morphology exhibited by coronaviruses.

Coronavirus Updates: What Restaurants Need to Know

Stay up to date as the coronavirus pandemic spreads across the globe.

How COVID-19 has Changed the Off-Premises Game Forever

Restaurants are thinking way outside the box with their menus and branding as they learn to game the off-premises system.

The 40/40 List

We can see it clearly: These 40 brands have a great shot at defining the next generation of fast-casual success.

How to Win the Plant-Based Game

As the plant movement progresses from a trend to a lasting change, it’s time for operators to decide what fits their brands best when it comes to plant-forward and plant-based foods

Naan at Curry Up Now fast casual restaurant.

Tips to Grow Your Restaurant Brand in 2020

Growing a brand to encompass multiple units can be difficult, scary, exciting, and rewarding. But it’s also the sum of many parts.

The 2019 QSR Drive-Thru Study

The drive-thru lane has reigned in quick service for 70 years. But with off-premises booming and new technologies thriving, will drive thru ever be the same?

A&W's All-American Experience Endures 100 Years Later

As the legacy brand celebrates a century in business, its new leaders reflect on a history full of ups and downs—but one that never wavered from classic American food.