Industry News
For nearly 20 years, Texans have flocked to Russo’s New York Pizzeria and Russo’s Coal-Fired Italian Kitchen for an authentic Italian meal and New York-style pizza. On the heels of the restaurant’s recent addition of gluten-free pizza to the menu, consumers will soon be able to find Chef Anthony...
Arby's offers a fried fish sandwich across the country during the Lent season.
Web Exclusive
Lent is a boon for business at seafood restaurants as Catholic customers look for nonmeat options for Friday dining. But for quick-service restaurants with core menu items that are primarily red meats, Lent can be a challenge. Some quick serves, however, are starting to see the season—between...
Industry News
Everyone loves a good secret, especially when it’s fresh. To celebrate the freshness of its world-famous chicken, Kentucky Fried Chicken is letting its social media fans in on more secrets than the 11 herbs and spices that make up its famed Original Recipe. KFC will give away hundreds of gift...
Read Full Story // read more about: KFC, Promotions, Social Media
Industry News
Charley’s Grilled Subs, the 454-unit Philly Steak restaurant chain, has grown to 15 restaurants in the United Arab Emirates. The most recent opened Jan. 19 at the Dubai International Airport in Terminal 1. Prominent businessman Mohammad Al Madani, chairman and CEO of Al Madani Group of Companies (...
Industry News
/*-->*/ McDonald’s Corporation will require its U.S. pork suppliers to outline their plans to phase out the use of sow gestation stalls, a move supported by The Humane Society of the United States (HSUS).   “McDonald’s believes gestation stalls are not a sustainable production system for the...
Groupon executives celebrate the company's IPO launch.
Promotions
With an innovative cooking method, market-specific menu options, and franchisee interest across the globe, better-burger chain Smashburger would seem to have it all. The five-year-old company has already grown to about 155 U.S. stores and more than $130 million in annual sales, with a few hundred...
Read Full Story // read more about: Growth, Ordering, Sam Oches
Industry News
During last night's Grammy award show, the biggest news occured during a commercial break. Fast-casual burrito concept Chipotle debuted its first national television spot, which included a soundtrack by rock superstars Coldplay and country music legend Willie Nelson. In the two-minute short film,...
Industry News
Garfield licensor Paws, Inc. and The Wendy’s Company, franchisor of Wendy’s restaurants, will kick off a two month promotion of kids’ meals. The promotion will be in Wendy’s locations in Aruba, the Bahamas, Cayman Islands, Guam, Costa Rica, Dominican Republic, Dubai / UAE, El Salvador, Guatemala,...

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Diners’ love affair with traditional soda brands has evolved from a match made in heaven to awkward estrangement.
Food safety is key to any restaurant.
The food service industry was shaken when restaurant chain Chipotle had multiple, widespread food safety outbreaks, spanning various states.
The term “point-of-sale” can be a bit of a misnomer.
Until fairly recently, when people wanted cakes, cookies, croissants, cobblers, pastries, pies, popovers, muffins, or mille-feuilles, they had absolutely no expectation that the item in question would be anything other than a decadent, high-calorie treat.
Even with the increased frequency of other forms of payment, quick-serve restaurant operations are still largely cash-run enterprises, with cash accounting for more than 30 percent of all transactions. But as cash flow grows, so does the risk.
The most recent numbers on baseline performance of fast casuals suggest some deep-seated problems in the industry.