Subway's head of marketing for North America has resigned.
Industry News
Former McDonald’s veteran Karlin Linhardt has resigned from his role as Subway’s North America marketing leader. This comes days after a story surfaced regarding the chain’s decision to revive its $4.99 footlong promotion, a deal that resulted in serious kickback from franchisees across the 40,000-...
Qdoba has been sold for $305 million.
Industry News
More than 700-unit Qdoba is being sold to Apollo Global Management, LLC, for about $305 million in cash, Jack in the Box announced Tuesday. Qdoba is a subsidiary of Jack in the Box, which has owned the fast casual Mexican chain for 14 years, and has grown it by more than 600 units to the 47-state...
Jimmy John's is facing legal action from assistant managers.
Industry News
Calling the argument “not persuasive,” 7th Circuit judges in a Chicago appeals court ruled that workers could sue both the corporate entity of Jimmy John’s and its restaurant franchisees for denying them overtime wages. Workers are currently bringing a class-action lawsuit against the Champaign,...
Industry News
Chick-fil-A set aside its hallowed tradition of closing on Sundays to help thousands of stranded travelers. On Sunday, as Atlanta’s Hartsfield-Jackson International Airport grappled with a massive blackout, the chain turned on its fryers and broke its time-honored custom. Heading toward midnight,...
How Republican-lead tax reform could change the industry.
On Friday, House and Senate Republicans came to an agreement on a joint tax plan that reconciles the two versions passed by congress earlier this year. They hope to vote on the new bill this week and send it to President Donald Trump to sign before Christmas. The bill includes several points that...
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Captain D’s
Private-equity firm Sentinel Capital Partners announced Monday that it has acquired 530-unit Captain D’s. Terms of the deal were not disclosed. “We are very excited to partner with Captain D’s highly experienced and accomplished management team,” said John McCormack, a Sentinel senior partner, in a...
Picking the right gift for a client is never easy.
Outside Insights
With the holidays now officially in full swing, what better time to reflect on those who make our workday worthwhile? Showing our appreciation to clients or business associates with an appropriate gift definitely goes hand-in-hand with the spirit of the season. And according to the Advertising...
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A lot can be, and has been, said about modern-day consumers: They crave experiences rather than goods; their tastes are increasingly sophisticated; they’re seeking quality, value, and, above all, convenience. In short, they want it all. And when it comes to food and entertainment, it looks like...


Until fairly recently, when people wanted cakes, cookies, croissants, cobblers, pastries, pies, popovers, muffins, or mille-feuilles, they had absolutely no expectation that the item in question would be anything other than a decadent, high-calorie treat.
The term “point-of-sale” can be a bit of a misnomer.
Enterprise systems are more advanced than ever. Not only do they provide vital business information, but they can also make maintaining a consistent menu database across the brand easier than it’s ever been.
Food safety is key to any restaurant.
The food service industry was shaken when restaurant chain Chipotle had multiple, widespread food safety outbreaks, spanning various states.
Luke’s Lobster, &pizza, Flyrite
Diners’ love affair with traditional soda brands has evolved from a match made in heaven to awkward estrangement.
Even with the increased frequency of other forms of payment, quick-serve restaurant operations are still largely cash-run enterprises, with cash accounting for more than 30 percent of all transactions. But as cash flow grows, so does the risk.