Blair Chancey

    Shake Shack zeroes in on culture, growth.

    QSR has been reporting on the largest companies in the quick-service segment for nearly 15 years.

    A recap of the Dine America conference!

    Fresh off of a crippling recession, debt-ceiling debates, and a credit down grade, the American financial climate is merely crawling along.

    Securing Financial Assurance

    Fresh off of a crippling recession, debt-ceiling debates, and a credit down grade, the American financial climate is merely crawling along.

    The Coast is Clear

    There is a constant murmur during the July 27, 2010, Congressional hearing before the Committee on Energy and Commerce.

    How to Upsell Drinks in the Drive Thru

    More than one-third of restaurant off-premise customers leave without purchasing a beverage. Why? That number quite frankly is somewhere around 13 billion servings a year, just to give you some dimension for how big it really is. So we think that’s a huge, huge opportunity from a quick-service standpoint. It’s somewhere around 30 million opportunities a day for quick-serve outlets to get a sale and generate profit.

    Taking a Stand

    San Francisco Supervisor Eric Mar recently proposed a ban on toys and incentives in kids’ meals in his district, sparking hot debate within the quick-service industry over

    Stay True to You

    How can growing concepts move into franchising while still maintaining their core identity?

    His Personal Crusade

    This month will mark the 20th anniversary of a local East Coast publication called the Bay Journal.