Brendan O’Brien

Diverse portfolios ensure financial stability for franchisees

When it comes to operating a profitable restaurant chain, energy costs have historically been lower on the priority list than food costs, wages, and real estate.

Quality at a Cost

Less than a decade ago, the Alfredo sauce at Fazoli’s, a quick-service brand that prides itself on classic Italian items, was more water than dairy.

The Chapter After Chapter 11

Bankruptcy may seem bleak, but it might also offer a fresh start.

The Face of Leadership

Crafting a strong personal leadership style helps both the brand and the executive.

Kids These Days

Being a young leader in the quick-service industry offers a unique set of hurdles—and benefits.

Under the Wing

Mentoring provides quick-serve leaders a way to protect and shape the company’s future.

If At First You Don’t Succeed

After swallowing their mistakes, CEOs who have failed lay the groundwork for learning.

Kick the Stress Out

Dealing with stress is one way to ensure success and longevity in the fast-paced quick-service industry.

From the Outside Looking In

Executives from other fields bring a wealth of experience and passion to their quick-service leadership.

How Fast is Too Fast?

Industry leaders balance excitement with reality when setting company growth rates.

Fancy Fast Food

Quick serves focus on contemporary interiors and premium menu items for a more sophisticated feel.

Time to Get REAL

A new healthy-eating program aims to incentivize restaurants to provide healthier options.

Cracking the Food Safety Code

New initiative uses barcode labeling to fortify food safety and the supply chain.