Emerging concepts have been most vulnerable in the COVID-19 pandemic. Here’s how a few in San Francisco—the U.S. city under lockdown the longest—have managed to remain afloat.
In the midst of the most chaotic season the industry has ever faced, clear communication between franchisors and franchisees has only grown in importance.
These chains were uniquely suited for a viral pandemic. Tastefully getting that message out was a separate challenge.
The iconic 62-unit brand reported just a 20 percent dip in overall sales.