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Chris Adams

Kitchen United interior.

Will the ‘Ghost Kitchen’ Trend Continue During and After COVID-19?

Stay-at-home guidelines turned many restaurants into ghost kitchens.

Customer Ordering

Creating a Digital Ecosystem Customers Really Want

How technology can create a consistent brand experience.

Black chopsticks in white ceramic bowl on table.

Loyalty Programs that Actually Work

Know your customer before anything else.

A person orders pizza from their phone.

Where Do Loyalty Programs Stand Today?

Restaurants need to provide an experience that goes beyond the norm.

A person orders pizza from their phone.

Where Do Loyalty Programs Stand Today?

To stay relevant, restaurants need to provide an experience that goes beyond the traditional.