Recent national news about stolen meat making its way into restaurants causes most quick-service operators to shake their heads.

Facebook now boasts 500 million active users.

Although the down economy has forced many operators to focus on the nitty gritty of business details and ignore the outside-the-store activities, customers still expect brands to stand for a good c

Work smarter, not harder; successful operators have paid attention to this adage recently more than ever.

In the quick-service world, there is a clear expectation for customers who join the drive-thru or in-store queue: to get quality food fast.

Andrew Stern’s New York City–based company, Five Points Partners, owns franchises of several brands, including Dunkin’ Donuts, Subway, and Five Guys Burgers and Fries.

The largest expense that foodservice operators incur, other than food, is employee labor costs.