Q: In a recent column you contrasted customer service and customer experience.

Q: Should our restaurant offer delivery service?

Q: What are the best kinds of posts to share on Twitter, Facebook, etc.?

Q: What’s the difference between advertising and branding?

Q:My group is bringing a new vending concept to the North American market: a pizza vending machine.

Q:McDonald’s seems to be the latest in a trend of companies promoting greater transparency about their food.

Q: I’m looking to get some investors.

Technomic is forecasting a nominal 3 percent growth rate for limited-service restaurants in 2015, so it doesn’t seem as if there will be any big changes in fast food in the coming year.

It’s that time of year.

Q: Many fast-food restaurants are beefing up their mobile capabilities.