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Hope Neiman

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How to Bridge the Gap Between In-Person and Digital Restaurant Experiences

Centralized data can unlock a wealth of opportunity.

Person Removing Loyalty Card From Wallet.

The Future of Restaurants Looks a Lot Like E-Commerce

It's time to reimagine our digital stacks for the future.

People stand around on mobile phones.

How 2020 Will Influence Digital Ordering Trends

Technology will continue to bolster and support an omnichannel path.

How National Chains Can Make Local Waves During COVID

Today's marketing plan must focus on local-level communications.

A person holds a black phone.

COVID and Digital Ordering: What Have We Learned?

The only barrier for customers is trying it.

A person holds a phone to order food.

Contactless Ordering and Other Tips to Navigate COVID-19

Follow this playbook to get through the challenging times ahead.

Two women operating smartphones.

Navigating Unprecedented Times: 5 Ways to Boost Your Restaurant’s Mobile App

An app can be a key unlock during the COVID-19 crisis.

An open pizza box.

Thrive in the Digital Age by Owning Your Delivery Program

Winning brands get it: data can be used to understand customer behavior and intent.

A table of customers eating burgers at a restaurant.

Building a Loyal Customer Base in the Digital Era

In quick service, improving ROI is all about incremental visits and revenue.