Jan Fletcher

    Operators lend hand to less fortunate through hiring programs.

    It’s no secret that there’s been a push from consumers for healthier options at quick-service restaurants.

    Quick serves are refining how they use geographic data to create benchmarks for optimal store operations. Today’s tools can help them capture both psychographics as well as demographics.

    Could This Be the New Menu Label?

    Quick serves across the country are still struggling to figure out how to accommodate the menu-labeling mandate, which will require them to be transparent about their calories.

    The 33 Million Ton Diet

    The sustainability movement is in full swing in the quick-serve industry, and as operations look for ways to go green, many are opting for systems that reduce the amount of waste that comes out of

    Combating the Seasonal Swing

    In markets driven by tourist seasons, customers tend to dwindle to a trickle in the off-season but swarm like locusts in the peak season.

    Leveraging Franchisee Diversity

    Quick serves could be poised to step up their franchising efforts as soon as the credit market thaws and while available real estate remains cheap.