Kevin Hardy

The way brands court guests might never be the same again.

The IFA projects franchises will grow 4.1 percent in 2021.

A surge in capital is coming.

While the COVID-19 pandemic is a wholly different animal than the recession of a decade ago, experts say there is much the restaurant indust

How COVID-19 has Changed the Off-Premises Game Forever

Restaurants are thinking way outside the box with their menus and branding as they learn to game the off-premises system.

The task isn't getting any easier.

The biggest challenges facing restaurant operators today—and how they should confront them.

For many pundits, it's not if, but when. Is your brand prepared?

What this year’s biggest headlines mean for the future of the limited-service industry.

For a long time, fast-casual brands rejected drive thru as a hallmark of fast food. But that’s starting to change.

Accessibility is the key to the fast-casual leader's rapid innovation.

A new mobile app boosts restaurants while aiding the community.

Franchise groups consider fast casuals and other emerging brands as they look to diversify their portfolios.

New advances can enhance service and speed up throughput, but at what point is tech too invasive?