Kevin Hardy

How COVID-19 has Changed the Off-Premises Game Forever

Having already jumped into the buzzy world of ghost kitchens, Dog Haus decided it still needed to do more to expand its foothold in the ever-important world of mobile ordering and delivery.

A restaurant employee washes their hands.

Coronavirus Hope No. 1 for Restaurants: Keep Staff Employed

The task isn't getting any easier.

Is a Restaurant Recession Coming?

For many pundits, it's not if, but when. Is your brand prepared?

A Cava restaurant customer holds a bowl of food and a drink in the car.

In Race for Convenience, Fast Casuals Embrace the Drive Thru

The game is changing for restaurant brands nationwide.

Is a Restaurant Recession Coming?

For many pundits, it's not if, but when. Is your brand prepared?

The 10 Biggest Fast-Food Stories of 2019

What this year’s biggest headlines mean for the future of the limited-service industry.

In Race for Convenience, Fast Casuals Embrace the Drive Thru

For a long time, fast-casual brands rejected drive thru as a hallmark of fast food. But that’s starting to change.

Panera Bread Wants to Be Everywhere

Accessibility is the key to the fast-casual leader's rapid innovation.

An Upstart Tech Platform Helps Restaurants Give Back

A new mobile app boosts restaurants while aiding the community.

A Baskin-Robbins employee holds up a cone of ice cream.

Crafting the Modern Franchise Portfolio

Franchise groups consider fast casuals and other emerging brands as they look to diversify their portfolios.

Restaurants Walk the Fine Line with Tech

New advances can enhance service and speed up throughput, but at what point is tech too invasive?

Are There Too Many Fast-Casual Restaurants?

Amid closures, consolidations, mergers, and acquisitions, the once-surging fast-casual category is no longer the surest bet in town. Has it lost its mojo?