Marilyn Odesser-Torpey

    With expenses from commodities to health care continuing to put increasing pressure on margins, many operators are looking closer than ever at their labor costs and how to cut them.

    Quick-serve operators struggle to decipher health care reform.
    Nonprofits bring strong assets to franchise relationships.

    Being in the right place at the right time is the key to success in any business. And as the nation finally begins to climb out of one of the worst recessions in U.S.

    Step One for Lease Two

    Negotiating a lease for a second location is like planning for a second marriage: The ground rules are similar, but you’re still starting all over. Attorney Randall Airst offers some tips to help protect your interests.

    How to Do Drive Thru

    Including a drive-thru component in your restaurant is like adding a separate business, both physically and operationally. Cost-wise, you can expect that about 50 percent of your total capital will go into the drive thru, but, considering the fact that this segment of the business can account for up to 75 percent of your restaurant’s total revenues, that’s a pretty good return on investment. So, if you’re planning to open a new location, a drive thru should be a priority, not an afterthought.

    The Sweet Side of Asian

    With its golden sponge cake outside and creamy custard inside, Delimanjoo could be the love child of the all-American Twinkie and a French cream puff.