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Flavors add extra kick to hot and cold coffee beverages.
The biggest stories that shaped the restaurant industry this year.
How to identify, improve, and maintain a positive experience in your restaurant.
Growing pizza chain uses new campaign to steal market share from major players.
Study shows upscale elements may be key to quick-serve satisfaction.
How four brands best maximize their employees’ potential.
Bluffton, South Carolina
Domestic brands are turning their attention to international markets, opening the door for foreign brands to make inroads in the U.S.
Getting your employees on board with a healthy-lifestyle mindset goes a long way in the fight against obesity.
Healthy-beverage brand cashes in on nutrition-conscious juice, smoothie lovers.
How to court legions of Latino coffee consumers.
Operators can lend a hand to the less fortunate through hiring programs and other initiatives.
Keeping customers’ information secure against hackers should be a top priority.
Quick serves focus on contemporary interiors and premium menu items for a more sophisticated feel.
Maximize your company’s charitable-giving efforts by choosing causes that resonate with employees, franchisees, and consumers.
Multiunit franchisee Sean Falk explains how military experience can translate into quick-serve success.
The seven chains that made the boldest moves in 2012.
With his final column, Roy reflects on the human resources tips he’s shared for the last seven years.