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    Keith Loria

  • QSR sandwich brand Firehouse Subs employs artist to work on store murals.
    Red Alert
    Artist Joe Puskas has helped Firehouse Subs stand out with innovative murals at every franchise.
    Quick service and fast casual brands adapt to menu labeling regulations.
    Putting It All Out There
    Quick-serve operators wrestle with menuboard optimization in light of new calorie-labeling rules.
    Quick service restaurant companies stock retail shelves with licensed products.
    Retail Value
    A look at how quick-service brands can adapt signature menu items to the retail space.
    Quick service concepts with breakfast focus offer more menu items for lunch day part.
    Taking a Bite Out of Lunch
    Breakfast brands expand to lunch daypart to revive industry’s declining midday traffic.
    Quick service restaurant brands hire workers by the season to cover busy times.
    Always in Season
    How to engage and retain seasonal employees to reduce turnover.
    Quick service restaurant brands snap cool photos of food options to promote to customers.
    The Art of Food Photography
    A look at how quick-serve operators use images to help grow their business.
    Mama Fus is one quick service brand that leverages loyalty program data.
    The Loyalty Advantage
    Successful rewards programs offer quick serves an opportunity to collect consumer data.
    Fast food chains grow in Russia as country stirs up controversy.
    To Russia, With Love
    Quick-serve brands find success in Russia, despite its uneven political climate.
    McDonald's took new approach to fast food marketing with free giveaway.
    New Kind of Community Service
    New England–area McDonald’s franchisees give out free breakfast for new campaign.
    Fast casual Mama Fu's offers takeout and delivery prototype to attract customers
    A New Kind of Prototype
    Mama Fu’s to open new takeout, delivery, and catering store.
    Fast food executives switch jobs as way to use their talent to build new brands.
    Time for a Change
    How CEOs successfully transition from one brand to another.
    Some quick service chief executives also double as brand franchisees.
    Balance of Power
    Brand leaders who double as franchisees must learn to juggle multiple roles.
    Restaurant CEOs leverage coporate team to build powerful brand experiences.
    It Starts at the Top
    Quick-serve CEOs must inspire their executive team members to create a more powerful brand.
    Togo’s uses Yelp to respond to guest comments within 24 hours.
    Next-Level Feedback
    Guest comment cards make the switch from paper to digital.
    Quick serve brands like Smoothie King invest in franchisees and employees.
    The Ultimate Investment
    Connecting with and supporting franchisees, employees helps boost morale and customer service.
    McAlister's Deli uses a table tracking system to improve restaurant operations.
    Beyond The Tablet
    Quick serves use innovative technologies to improve business both in the kitchen and the front of the house.
    Capriotti's reduces the use of paper in the office to save time and money.
    The Paperless Office
    Can the sustainable and time-saving practice of going paperless be feasible in the limited-service industry?
    Burger King rolled out new coffee and donut options as part of a menu change.
    The King’s Evolution
    Burger King’s brand overhaul moves into its next phase.
    Quick serves can help employees quit smoking by promoting cessation programs.
    Clearing The Air
    Renowned restaurateur Joe Bastianich wants to help the foodservice industry quit smoking.
    Chicken Salad Chick is dealing with climbing insurance premiums in 2013.
    Prepping for the Premium
    How operators can soften the blow from climbing insurance rates.
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