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Robin Van Tan
Robin Van Tan
You Can't Skype This: Why Face to Face Matters
Quality face time with employees can help quick-serve CEOs establish useful, brand-building relationships.
Are CEOs Required to be Celebrities?
Big name executives have created a new prototype for CEOs. But this kind of celebrity might not be ideal for quick-serve execs.
Why You're Responsible for Growing the Brand
The CEO is responsible for the health of his brand and steering it toward growth.
Are You Sure About What You’re Worth?
Compensation for quick-serve executives is decided on a company-by-company basis, but experts agree CEOs should make the decision that’s best for the brand.
How to Fix the 'Blind Spots' Everyone Else Sees
By identifying and addressing their blind spots, chief executives can strengthen their brand and encourage a stronger corporate culture.
Why Conflict Helps
While it may make for some awkward meetings, experts agree that a little bit of disagreement in the c-suite could be a good thing.
The Upsides of Competition
Rival franchises and price increases won’t deter a loyal customer, says Kevin West, director of coffee operations for Tim Hortons. But it’s up to the company to brand that loyalty.
While gadgets like the iPad and iPhone can be effective communication tools, experts say the multitasking habits they create can be harmful.
10 Reasons to Celebrate
This year's biggest industry milestones and anniversaries.
Creativity is usually the trait that gets an executive his position, but making it a priority on the job is what keeps him there.
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