Staff

  • Seventy-three stories shaped the restaurant industry in 2010.
    It’s been a heck of a year, from Burger King’s buyout to BP’s oil spill. We deliver the stories that rocked our industry.
    Operators opening their second unit must learn how to balance their time between
    Peter “the Time Man” Turla lets you in on how to avoid time wasters and make the best use of your time at multiple locations.
    Jack in the Box CMO Terri Graham says creating a full back story for the charact
    Terri Graham, CMO of Jack in the Box, explains how the brand created and manages its 15-year-old Jack campaign.
    McDonald's CEO Jim Skinner incorporates five key principals in leading his compa
    The CEO of McDonald’s sat down with QSR to discuss the five principals guiding his industry-leading company.
    National Restaurant Association Show attendees walk the expansive floor.
    A rundown of the sights, sounds, and eats at the 2013 NRA Show.
    David Novak has ideas about his goals toward making Yum Brands the defining glob
    The Yum Brands CEO tells QSR what drives innovation in his global food company and what he considers a “home run.”
    QSR asks the industry’s leading culinarians to weigh in on what’s hot and what’s
    QSR asks the industry’s leading culinarians to weigh in on what’s hot and what’s not in menu trends. Their answers may surprise you.
    Air travelers can have different expectations of restaurants within the terminal
    Vince Modica, HMSHost’s senior vice president of concept portfolio, explains what goes into transforming a traditional brand into one fit for an airport.
    Personnel who make new hires should be educated on the government’s hiring laws.
    Mark Reed is CEO of BMS, which offers consulting in hiring and I-9 compliance to quick-serve brands. He warns operators to watch for red flags and train managers to follow the law.
    Examine the customer base before constructing a second unit.
    Brian V. Hill, a restaurant specialist at Pitney Bowes, warns not to assume you know your target demographic when selecting a new market. Go by the numbers, instead.