Since its inception in 1946, Chick-fil-A has gone above and beyond when it comes to customer service.
Longtime Houston resident and former University of Houston Head Football Coach Tony Levine is moving from the sideline to the frontline counter as the franchise owner of Chick-fil-A’s new stand-alo
Chick-fil-A introduced its newest seasonal menu item on Monday—the Frosted Sunrise, which is available at restaurants nationwide through June 2.
Three restaurant leaders offer their takes on restaurant automation and the new technologies that could take employees out of the equation.
Based on the non-cash transactions of millions of shoppers across the U.S., 1010data used its Merchant Insights to figure out which quick-service brands are winning customers and which still have g
Chick-fil-A set aside its hallowed tradition of closing on Sundays to help thousands of stranded travelers.
Big data is supplanting census stats as an important tool as restaurants find new ways to serve under-the-radar consumer groups.
On the last day of September, Chick-fil-A quietly dropped its Chicken Salad sandwich from menus nationwide.
How operators are responding to guests’ booming demand for food outside the restaurant.
When it comes to delivering food with a smile, the chicken brand remains in a class of its own.
At-home delivery meal kits have disrupted the entire spectrum of the American food market.
Chick-fil-A launched the new Hash Brown Scramble Monday, the first breakfast bowl for the national quick-service restaurant company.
Chick-fil-A has an answer to the take-out craze: Family Style Meals.
It’s time to break out the spots and cow bells for Chick-fil-A’s 13th annual Cow Appreciation Day event on Tuesday, July 11.
Chick-fil-A announced the addition of a new Gluten-Free Bun. The addition comes in response to customers’ requests for more gluten-free/sensitive options on the menu.
Chick-fil-A is embracing the flavors of summertime with two new backyard barbecue-inspired menu items available for a limited time.
Chipotle’s comeback appears to be resonating with its customers.
Chick-fil-A will put a seasonal twist on a customer favorite this spring, as the company introduces Frosted Strawberry Lemonade to the menu beginning Monday at restaurants nationwide.
Whether you’re still searching for new territories or nearing market saturation, these C-suite execs have insights for aggressive yet purposeful growth.
Operators make a healthier choice with their cooking and frying oils.
Metz Culinary Management launched a new program to bring national quick-service chains to small college campuses by fostering partnerships that benefit the whole community.
Chick-fil-A unveiled a complete relaunch of its flagship website. The new site will serve as the company's storytelling and information hub.
Chick-fil-A customers nationwide helped select the recipients of more than $1.1 million in grants, thanks to the new Chick-fil-A One app.
Its customers wanted the original barbecue sauce, so Chick-fil-A brought it back.
Like usual, an emphasis on customer service separates Chick-fil-A from the rest of the pack.
Chick-fil-A announced a new initiative that will more than double the company’s investment in team members’ college educations—providing $4.9 million in scholarships in 2017 alone
Concessions International and the Denver International Airport announced the opening of Chick-fil-A in the center of the B Concourse.
The days of fried nuggets and soda are giving way to healthier kids’ meal options.
Led by Chick-fil-A, the chicken category is flying past burgers, pizza, and Mexican.
With U.S. consumers eating breakfast away from home more frequently, Chick-fil-A has launched a new breakfast sandwich to meet the demands of those seeking a healthy breakfast on-the-go.