The Drive-Thru Performance Study showed that Chick-fil-A’s speed of service is the slowest in the industry. But that’s not really the whole picture.
Chick-fil-A announced on September 12 it has reached its goal to serve No Antibiotics Ever (also known as “NAE”) chicken in its 2,400-plus Chick-fil-A restaurants in the United States.
See which restaurant brands reigned supreme in this year's Market Force study.
Get your cow costumes ready—Chick-fil-A is celebrating its 15th annual Cow Appreciation Day on Tuesday, July 9.
Customer satisfaction will always be vital to driving future sales.
Scholarship America, the nation’s largest nonprofit, private-sector scholarship and education support organization, celebrated 33 Scholarship America Dream Award recipients—students with financial
The chicken chain has developed custom technology to monitor social media and identify outbreaks.
A new frosted treat will take the limelight this spring, as Chick-fil-A introduces Frosted Key Lime at restaurants nationwide starting March 18.
Chick-fil-A is increasing its investment in educational scholarships for restaurant Team Members in 2019, awarding $15.3 million to more than 6,000 deserving Team Members across the country.
Yes, Chick-fil-A is still No. 1. But where does the rest of the industry stack up?
Anyone can give a dozen red roses for Valentine’s Day. Candy hearts? So last year.
Restaurants in Texas, Pennsylvania, and Arizona will be testing the spicy creations.
Chick-fil-A is now an official associate partner of the 119th Army-Navy Game presented by USAA.
The Chick-fil-A Foundation is honored to announce the recipients of Chick-fil-A’s 2019 True Inspiration Awards.
Adding full-service flourishes to a limited-service operation can improve business—if it’s the right fit.
Delivery service through DoorDash is now available at 1,100 Chick-fil-A restaurants.
The test units will be focused on catering and delivery.
Chick-fil-A is now the official quick-service restaurant of Little League Baseball and Softball.
Perspective employees can walk in for an open interview at one of 26 locations.
What a customer thinks about your business is everything.
Depending on feedback, the platform could go national.
Since its inception in 1946, Chick-fil-A has gone above and beyond when it comes to customer service.
Chick-fil-A is celebrating its 14th annual Cow Appreciation Day on Tuesday, July 10. Restaurants nationwide will offer a free entrée to any customer who visits the restaurant dressed as a cow.
The iconic chicken brand continues to rule the category.
Chick-fil-A is sweetening up the menu during the “The Sumer of Peach” with two seasonal menu items rolling out nationwide on Thursday, as well as some pilots that have potential to expand further.
Customers coast-to-coast can now order the drink.
Chick-fil-A is awarding more than 5,700 team members $14.65 million in scholarships.
Longtime Houston resident and former University of Houston Head Football Coach Tony Levine is moving from the sideline to the frontline counter as the franchise owner of Chick-fil-A’s new stand-alo
Chick-fil-A introduced its newest seasonal menu item on Monday—the Frosted Sunrise, which is available at restaurants nationwide through June 2.
Three restaurant leaders offer their takes on restaurant automation and the new technologies that could take employees out of the equation.