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Why Sugar is Not So Sweet to Operators
As more consumers actively cut back on sugar, operators look to balance choice, taste, and health.
Cuisine from Europe and Latin America continues to make an impression in U.S. restaurants.
What Great Brands Do
How three limited-service restaurant brands set the bar for great performance.
Catering to the Corporate Crowd
Dubbed “the last frontier” for limited service, catering—and the corporate partners that drive it—offers untapped revenue.
Thinking Inside the Box
Prepared foods provide additional revenue, marketing for operators.
The Customer Service Five
These five common ingredients are found in some of the industry’s most successful customer-centric brands.
It’s not just vegetarians who are choosing non-meat menu items.
Guest comment cards make the switch from paper to digital.
The Trust Factor
Trustworthy employees let operators breath easy when they’re not in the store. Here’s how to make sure you’re hiring those people.
Time to Move
Michelle Obama’s “Let’s Move!” campaign is one year old, but the quick-service industry’s role is still largely undefined. That’s set to change.
Jason's Deli Adds Delivery Partner, Starting with Houston, Dallas
DoorDash, the Silicon Valley technology company, and Jason's Deli, the national sandwich chain, announced a new partnership to provide door-to-door de...
Branding Lessons from Three Top Quick Serves
Marketing consultant and QSR columnist Denise Lee Yohn says that when it comes down to the nuts and bolts, brands are about what companies do and how ...
FDA Ruling Bans Trans Fats
On Tuesday, June 16, the U.S. Food and Drug Administration (FDA) released a firm, 3-year timetable for food manufacturers to eliminate trans fats.
Quick Serves Follow Fast Casuals' Lead in Table Tracking
Many fast casuals boast a dine-in experience comparable to full-service establishments: unique interiors, comfortable seating, and tableside delivery ...
New Study Finds Most Popular Chains in Four Categories
A new nationwide study by Market Force Information reveals consumers’ favorite quick-service restaurant chains in four popular food categories: pizza,...
Jason's Deli Finds Success with Gluten-Free Chicken Nuggets
Foodservice operators may remain divided on whether gluten free is a passing trend, but those that have committed to serving the gluten-sensitive cust...
Subway, Chick-fil-A Among Top Consumer Picks
Technomic has announced the winners of the 2014 Chain Restaurant Consumers' Choice Awards, which are based on consumer responses to the research and c...
Fast Casual Strengthens, Led by Panera, Five Guys
Fast-casual chains strengthened their gains on the overall restaurant industry, with the top 150 fast-casual chains growing 8.4 percent to $21.5 billi...
Jason’s Deli Chooses Cybera ONE Security Platform
Jason’s Deli a Hit with Parents, According to Study
Jason’s Deli, which feeds more than 50 million people annually in 28 states, won the Best Restaurant Chain survey by Parents magazine.
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Baskin-Robbins Reinvigorating Brand in Pacific Northwest
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National Restaurant Association Praises Delay of Overtime Rule
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Panera Bread Makes the Switch to 'Clean' Bacon