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Inside the New Quick-Serve Kitchen
Think culinary innovation is limited to full service and fast casual? Think again. These five chefs are rewriting the rules of menu development.
Subway Stands to Win the Innovation Game
More quick serves are expanding their menus, but Subway’s new premium ingredients could bring in the most customers.
2015’s Biggest Brand Stories
Six news-makers that helped define the year in limited-service restaurants.
How to Age Gracefully
The pros and cons of getting old as a brand.
Playing the Part
Whether promoting the brand or enlivening a birthday party, brand mascots drive engagement.
Bird is the Word
Long an American staple, fried chicken today is getting more creative.
Hold the Bread
Who says sandwiches need bread? These carrier alternatives combine innovation and novelty to appeal to consumer interest.
Holding It Together
Packaging innovation in nontraditional venues drives change across the industry.
2013’s 7 Best Brand Stories
Marketing and product moves from these quick serves kept the industry buzzing this year.
Poultry Goes Premium
With sophisticated menu items, upgraded interiors, and a laser focus on the customer experience, the chicken segment is moving upmarket.
KFC Launches "Colonelized" Snapchat Lens
Because the only skin that should be extra crispy this summer is on your fried chicken, earlier this week Kentucky Fried Chicken announced an exclusiv...
KFC's Colonel Gets 'Crispy' with Tan Man George Hamilton
Building on the successful formula of celebrity Colonel Sanders, Kentucky Fried Chicken created, for the first time, a product-specific Colonel, the E...
New KFC Employee Incentive? College Credit
As more restaurants work to support employees’ education goals, their approaches become more varied.
KFC Adopts Mobile Pay in U.S. Restaurants
KFC announced the adoption of mobile pay in U.S. restaurants, allowing customers to pay for their meal in seconds in every KFC restaurant.
Revamped QSR Drive-Thru Performance Study Launches
QSR magazine, a leading restaurant industry trade publication, and SeeLevel HX, a business intelligence provider, have partnered to continue bringing ...
Quick Serves Cut Calories in Kids' Meals
While the efforts of various restaurants to increase the healthfulness of their offerings continue to garner industry-wide attention, one key consumer...
Some (Including KFC) Like it Nashville Hot
The story behind KFC’s new Nashville Hot Chicken begins even further back than Colonel Sanders’ time.
New KFC Store Design Puts the Colonel Front and Center
Colonel Sanders, a well-known personality throughout the U.S.
FROM THE FLOOR: Sustainability is the Norm
It wasn’t all that long ago that only a small number of restaurant owners and chefs considered sustainability an essential aspect of their businesses.
KFC Named Most Trusted Quick Service in India
KFC has been named the Most Trusted Quick-Service Restaurant Brand in India, ahead of all other Indian and global quick-service restaurant brands, by ...
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