industry headlines

Some Winners, Some Losers in Satisfaction Survey


Nine of 10 brands studied by American Customer Satisfaction Index show an increase in satisfaction between 2009 and 2010. ...

KFC is “So Good,” Free Chicken for 5,000 Customers

2010-06-02 KFC will treat 100 fans in each state to a free lunch in honor of its new “So Good” global ad launch. ...

KFC's Double Down Will Stick Around This Summer

2010-05-19 Due to extreme popularity, KFC will keep the bunless Double Down chicken sandwich on its menu past the promotion's original end date of May 23.

KFC Expands by 721,000 Square Feet

2010-04-21 The new KFC Yum Center is slated to open this fall in downtown Louisville.

KFC Changes its Iconic Bucket

2010-04-15 And its for a good cause. Find out what issue has the brand transforming its buckets, headquaters, and the Kentucky capitol.

KFC's New Breadless Sandwich Gets Attention

2010-04-11 The KFC Double Down, a sandwich with two chicken filets that take the place of bread, is receiving poor reviews from health experts, but raving reviews from consumer taste buds.

Bye Bye, Bun: KFC to Launch Double Down

2010-04-06 New bunless sandwich, with two chicken filets, two pieces of bacon, two melted slices of Monterey Jack and pepper jack cheese, and Colonel's Sauce, will roll out April 12.

Colonel Sanders Was Lost, But Now He Is Found

2010-03-31 Kentucky KFC's bronze bust of the Colonel was stolen in January, but was recently recovered by police who will be rewarded with $500 worth of Kentucky Grilled Chicken.

KFC Asks Athletes to 'Get a Grip'

2010-03-04 Chain adds three athlete spokesmen to promote new branded athletic grips—which promote KFC's new Boneless Filet Box.

McLane Earns Two "Vendor-Of-The-Year" Awards

2010-02-06 The supply chain services company has worked well for two of KFC's regional franchisee associations.