This week, Pal’s Sudden Service launched a fresh, new online customer experience on its www.palsweb.com website.
From 100 years old to five, these limited-service restaurants are celebrating milestones in 2016.
The newest Pal’s Sudden Service location being built in Johnson City, Tennessee, at the corner of Franklin Road and Sunset Drive in Johnson City will look a little different than the 28 other
If the description of ingredients in the new sandwich from Pal’s Sudden Service makes your mouth water, it’s understandable.
Pal's Business Excellence Institute (Pal’s BEI) is honored to announce it has won the prestigious Excellence Award from the Tennessee Center for Performance Excellence (TNCPE).
These five common ingredients are found in some of the industry’s most successful customer-centric brands.
A new TV ad campaign by regional burger chain Pal’s Sudden Service celebrates its focus on consumer satisfaction.
What do Dr. Dre’s Beats audio products company and an Oregon doughnut brand have in common with Pal’s Sudden Service, a regional burger concept?
Speed and accuracy are essential, but good customer service could be the key to building sales in the drive thru.
One of Canada's fastest-growing quick-service restaurant chains, with more than 700 restaurants, has significantly reduced its drive-thru service times by 33 percent using what was learned at P
Drive thru not working like it should? These tips should get it running smoothly in no time.
Trustworthy employees let operators breath easy when they’re not in the store. Here’s how to make sure you’re hiring those people.
Telling competitors what makes you great may end up making you both better.
National franchises are growing their sales by millions after visiting one regional burger chain.
Thick, crispy bacon is the latest addition to the menu of world famous Pal’s Sudden Service.
As the credit crisis continues to hound franchisors looking to expand their brand in a sea of potential franchisees, one burger chain is using a no-money-down alternative to expansion.