industry headlines

Some Winners, Some Losers in Satisfaction Survey


Nine of 10 brands studied by American Customer Satisfaction Index show an increase in satisfaction between 2009 and 2010. ...

New Salads Now Available at Wendy's

2010-07-09 New lineup includes Apple Pecan Chicken, BLT Cobb, Spicy Chicken Caesar, and Baja.

DavCo Restaurants Select API for AP Outsourcing

2010-06-28 The multi-unit Wendy's franchisee chose API Outsourcing, Inc., for moving from paper to an innovative paperless process.

Game on for Next Wendy's High School Heismans

2010-04-13 In a partnership with the Heisman Memorial Trust, Wendy's will be accepting applications until October 3, 2010, for the next male and female high school Heisman award winners.

Wendy's Franchisee Gets Some Financing Help

2010-03-23 GE Capital, Franchise Finance gives $3.5 million credit facility to owner of six Ohio Wendy's to refinance its existing debt structure.

Wendy's Franchisee Honored for Digital Restaurant

2010-03-11 Wendy’s FourCrown Inc. receives FSTEC Technology Innovation Award for use of digital menuboards and POS software.

Wendy's, Panera Execs to Speak on Loss Prevention

2010-02-23 David Karam and Michael Kupstas will speak at National Food Service Security Council's annual conference in August.

The Green Battle: Real Efforts vs. Consumer Perceptions

2010-02-17 Some brands, like Wendy's, are perceived by consumers to be much more green than they actually are, while others, including Starbucks, are more green than consumers think, a new study says.

Ninety-Six Wendy's, One New Back-Office System

2010-02-12 Carlisle Corporation implements Syrus Restaurant Information Services to reduce food and labor costs, among other things.

Wendy's Doing Its Part to Help Haitian Children

2010-02-11 With help from the Dave Thomas Foundation for Adoption, donations will be collected from employees and customers to help orphaned children.