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  • Blaze Pizza employee handing food through a drive-thru.
    Blaze Has New CEO, but Same Cult Following
    Pat Martin.
    Legendary Pitmaster Pat Martin Comes Back Swinging
    Pal’s Sudden Service exterior.
    Pal’s Success and Longevity is Anything but Sudden
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      Pal's Sudden Service

      Pal’s Sudden Service exterior.
      Pal’s Success and Longevity is Anything but Sudden
      The cult-favorite chain has built a brand customers can count on.
      John Fulkerson in a pickup window
      Pal's Sudden Service Signs Tennessee Basketball Player John Fulkerson as Brand Ambassador
      The chain is taking advantage of the new NIL rules in college sports.
      Pal’s Sudden Service exterior.
      Pal’s Sudden Service Steps Up Coronavirus Precautions

      Pal’s Sudden Service announced that precautions necessary related to national and international concerns related to the coronavirus have been implemented by the 29-unit chain.

      Exterior of Pal's Sudden Service Drive Thru
      Pal’s: The Iconic Burger Chain Built by Employees
      The Southern drive-thru only chain has a unique approach to expansion.

      Pal’s Sudden Service Named Tennessee's Top Fast-Food Spot

      Food & Wine magazine named Pal’s Sudden Service as the best fast food available in the entire state of Tennessee this week.In their write-up on Pal’s Sudden Service, they praised the...

      Tips to Keep Your Best Employees from Leaving

      How industry leaders are keeping top talent in-house and cultivating their future growth.

      Pal’s Sudden Service Earns High Marks on USA Today Poll

      Loyal fans of Pal’s Sudden Service propelled their favorite brand to a top finish in recently polled for the best regional fast food chains by USA Today. Pal’s finished second only to Habit...

      Pal’s Unveils New Mobile-Friendly Website

      This week, Pal’s Sudden Service launched a fresh, new online customer experience on its www.palsweb.com website. The new site highlights the brand’s focus on quick service and quality content...

      The 6 Keys to Building a Great Hospitality Program

      Operators weigh in on the six hospitality best practices that will wow customers and create an experience they’ll want to come back to again and again.

      24 Big Brand Anniversaries

      From 100 years old to five, these limited-service restaurants are celebrating milestones in 2016.

      Pal’s Sudden Service Highlighted in Upcoming Book

      Noted fast-food chain Pal’s Sudden Service is one of a handful of global companies highlighted in Bill Taylor’s new book, Simply Brilliant, slated for release September 20. The co-founder...

      Pal’s To Unveil Brick Hot Dog and Burger Design at TN Store

      The newest Pal’s Sudden Service location being built in Johnson City, Tennessee, at the corner of Franklin Road and Sunset Drive in Johnson City will look a little different than the 28 other...

      Pal's Sudden Service Grills Up New Patty Melt

      If the description of ingredients in the new sandwich from Pal’s Sudden Service makes your mouth water, it’s understandable.The new Pal’s Patty Melt includes two beef patties, a...

      Pal's Sudden Service LTO Makes Use of 'Childhood Antics'

      The latest integrated campaign for a regional burger chain leverages a childhood antic to drive the message for a patty melt sandwich. The brainchild of Johnson City, Tennessee–based Creative...
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    Food

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    • Marc Halperin: Resident F&B Expert
    • Menu Innovations
    • Pizza
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    • Charitable Giving
    • Customer Experience
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    • Restaurant Operations
    • Start to Finish: What Inspires Execs
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