In many ways, Shake Shack surged to restaurant stardom by appealing to customers who felt they didn’t belong in the traditional fast-food box.

Shake Shack is the latest major restaurant chain to temporarily shift to a to-go-only operating model.

Shake Shack is in the throes of expansion, but the growth is coming with some pains as the brand continues to solely integrate delivery with Grubhub and fill existing markets.

It can be easy to forget Shake Shack is still in the very early innings of its growth. Today, 60 percent of the burger chain’s domestic units are less than three years old.

Quick-service restaurant execs dissecting their brands and the foodservice industry at the ICR Conference 2020 results in some topical overlap.

Everyone likes relaxing over a meal with their best friend, but what if your best friend is your dog?

Nature’s Table’s Discovery Day program isn’t a typical way to attract new franchisees.

As Shake Shack continues its march across the country—one of the fastest growth paths in all of quick service—its redefining how restaurants look and operate.

It was just December when Shake Shack voiced a hesitant take on delivery, saying its products were “not intended to be eaten half an hour after they were cooked.”