Consumer Trends

After a year truly unlike any other, restaurants have a lot consider.

Health is more top-of-mind for consumers than ever for consumers.

Virtual Dining Concepts’ recent partnership with MrBeast is one test.

It has the potential to hasten recovery for many brands.

Going Beyond Brick and Mortar During the Pandemic

How franchised brands are developing off-premises solutions for their franchisees while hoping to stay competitive in a new restaurant landscape.

The COVID-19 pandemic has truly been the kind of black-swan event that radically changes consumer lifestyles.

The rate of openings is returning to pre-COVID-19 levels.

Emerging fast casual wants to host a Peace Summit between Chick-fil-A and Popeyes—and launch its own chicken sandwich while it’s at it.

Once again, operators are playing a balancing act with customers.

What impact can operators expect?

All these months later, an omnichannel approach leads the way.

Will "new normal" changes stick around? That remains the elusive question.

Jack in the Box’s live streaming fills a need for engagement.

They’re more concerned with how operators are handling the crisis today.