
Auditors reported ‘clear and understandable’ speakers at nearly all of the units tested.
Question: Was the interaction via speaker clear & understandable?
Click the header rows to sort the data.
Clear and Understandable | Not Clear or Understandable | ||||
Chain | Total | Count | Percent | Count | Percent![]() |
Krystal | 222 | 198 | 89.2 | 24 | 10.8 |
Wendy’s | 298 | 284 | 95.3 | 14 | 4.7 |
Del Taco | 283 | 268 | 94.7 | 13 | 4.6 |
Taco Bell | 297 | 284 | 95.6 | 13 | 4.4 |
Burger King | 300 | 289 | 96.3 | 11 | 3.7 |
McDonald’s | 300 | 286 | 95.3 | 11 | 3.7 |
Chick-fil-A | 302 | 288 | 95.4 | 7 | 2.3 |
Summary | 2,002 | 1,897 | 94.8% | 93 | 4.6% |
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