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2016 James Beard Awards Highlights

Didn't make the annual industry gala? See the highlights here.

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Fast Casual

Andre Venér.

Insights from the NRA Show: Dog Haus Partner André Vener

California Looks to Place More Liability on Fast-Food Franchisors

Panera Introduces Drive-Thru Pick-Up in Convenience Race

Franchising

People holding HTeaO beverages.

HTeaO Has a 'Rocket Ship of an Opportunity'

The Purpose-Driven Path of Ben & Jerry’s Franchisee Primo Partners

Jack in the Box Plows Ahead on Aggressive Growth Goals

Consumer Trends

McDonald's app being used by a customer in their car.

Meet ‘Gen Alpha:’ The Next Big Restaurant Demographic

The Pizza Wars' Next Chapter

Starbucks New CEO: We Will Deliver Connection

Finance

Exterior of a Burger King restaurant.

Can Burger King Reclaim the Flame?

CAVA, with Dreams of 1,000 locations, Decides to Go Public

Quiznos Owner Wants to Buy 50-Plus Hardee's Restaurants

Restaurant Operations

Woman using smart phone to scan the QR code to select food menu in the restaurant.

The Digital Breakthroughs Powering a Fast-Food Revolution

Insights from the NRA Show: Taziki's Marketing Leader Julie Wade

6 Questions with Chick N Max CEO Max Sheets

Customer Experience

a rendering of Wendy's underground delivery system.

Wendy's to Pilot Underground Delivery

Dutch Dynasty: The Story of the Next Great Coffee Brand

When it Comes to Personalization, Restaurants are Asking the Wrong Questions

Employee Management

Restaurant employee holding tablet inside cafe.

How Telemedicine Can Help Restaurants Recruit and Retain Workers

Chick-fil-A Served 527 Million Chicken Sandwiches in 2022

Ask the Restaurant Legal Professionals: Is The Tip Credit Right for My Operation?

Emerging Concepts

Derrick Hayes.

Big Dave’s is Ready to Outgrow its Humble Origins

How WOWorks is Stacking the Deck with Tech

Insights from the NRA Show: Starbird CEO Aaron Noveshen

Marketing & Promotions

A graphic showing Taco Bell's petition.

Taco Bell Files Petition to Remove 'Taco Tuesday' Trademark

What is Your Loyalty Program Actually Costing You?

How Fast-Food Brands are Adopting Machine Learning for Marketing

Drive Thru

The dining room of Panda Express' new prototype.

Panda Express Infuses Cultural Heritage into New Store Design

Carl's Jr., Hardee's Join the AI Drive-Thru Revolution

Commentary: Let's Change the Restaurant Industry Together

Business Advice

Geoff Alexander.

Insights from the NRA Show: Wow Bao’s Geoff Alexander

Let's Reconnect at the National Restaurant Association Show

The State of Guest Experience in Fast Casual: New Report

Health & Wellness

Smoothie King employee hands a customer a smoothie through the window of a drive thru.

Inside Smoothie King’s Transformation to a Healthy Lifestyle Brand

What Wellness Means Now for Restaurants

The Missing Puzzle Piece of the Workforce Crisis

Menu Innovations

Food plated on a buffet for catering.

4 Tips on How to Prepare for the Future of Catering

Welcome to the Fast-Food Cookie Wars

Wetzel’s New Concept is a Twist on its Best Parts

Technology

Fast-food customer on their mobile phone while eating.

How The Retail Foundry Model Can Help Restaurants

Lessons from a Restaurant Mobile App Data Breach

A Tale of Resilience: Restaurant Industry Shines as Uncertainty Looms

Fast Food

Young beautiful woman holding mobile phone in hands while waiting for her meal.

How Restaurants Can Compete with Third-Party Delivery

Inside Potbelly’s Comeback, from Potential to Powerhouse

Dairy Queen Hits Jackpot with 85-Cent Blizzard Deal